Business Office Associate Manager

3 weeks ago


Woodbridge, Virginia, United States CarMax Full time
Job Summary:

We are seeking a highly skilled Business Office Associate to join our team at CarMax. As a Business Office Associate, you will play a critical role in providing exceptional customer service and supporting the sales process.

Responsibilities:
  • Assist store personnel and all store departments in their daily functions while adhering to CarMax guidelines.
  • Provide customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions, and explaining paperwork processes.
  • Process paperwork associated with retail/wholesale automobile sales, including printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information for registration and/or titling, processing reassignments, and auditing completed paperwork.
  • Process auction sales, dealer registration, and/or appraisal lane purchases, including collecting titles (calls and follow-ups), payoffs, proper paperwork, and signatures from customers to send documentation to the Home Office for funding drafts.

Requirements:
  • Ability to read, interpret, and transcribe data to maintain accurate records.
  • Use resources and partnership to balance the needs of the customer and the business.
  • Understand numeric filing systems.
  • Utilize word processing, spreadsheet, and other programs, displaying intermediate PC skills.
  • Ability to prioritize and multitask in a deadline-oriented environment, requiring above-average organizational skills and attention to detail.

What We Offer:
  • A competitive salary of $45,000 - $60,000 per year, depending on experience.
  • Opportunities for growth and development within the company.
  • A dynamic and supportive work environment.


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