Patient Services Coordinator

4 days ago


Albany, New York, United States New York Oncology & Hematology Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at New York Oncology & Hematology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and clinical staff.

Key Responsibilities
  • Greet patients and visitors in a prompt, courteous, and professional manner.
  • Register and schedule appointments for patients in a timely and efficient manner.
  • Answer, screen, and direct incoming calls to appropriate personnel, relaying messages between patients and clinical staff.
  • Support and adhere to the US Oncology Compliance Program, including the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Requirements
  • High school diploma or equivalent required.
  • Some receptionist or office experience preferred.
  • Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Working Environment

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment.



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