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Patient Care Coordinator
2 months ago
Department/Unit:
Medicine Nutrition
Work Shift:
Day (United States of America)
Position Overview:
The Case Manager for the Eating Disorders Program plays a crucial role in bridging the gap between patients and their families, ensuring a smooth transition of services and the provision of timely and effective treatment interventions.
Key Responsibilities:
As a vital member of the Northeast Comprehensive Care Center for Eating Disorders (NECCCED), the Case Manager is responsible for:
- Conducting thorough assessments and screenings to identify challenges faced by clients, including those related to illness adjustment, employment, and housing.
- Gathering pertinent information regarding medical, psychological, and social factors that impact the client's situation, while evaluating these elements in relation to the client's capabilities.
- Providing crisis intervention and support, prioritizing the safety of both the client and themselves, while adhering to legal responsibilities concerning domestic violence and abuse.
- Facilitating access to essential resources to achieve patient outcomes through effective case management.
- Analyzing patient care needs and employing a systematic approach to care delivery.
- Performing telephone triage, coordinating care, and maintaining accurate documentation.
- Collaborating with healthcare professionals to develop educational materials for patients and their families.
- Offering individualized counseling to clients and their support systems, empowering them to utilize their strengths and community resources for improved functioning and independence.
- Addressing the emotional and psychological challenges associated with life-threatening illnesses, while considering diversity in interventions.
- Providing education to patients and families, taking into account cultural, religious, and motivational factors.
- Coordinating multidisciplinary care by working closely with various departments within the organization.
- Facilitating case conferences as needed to ensure comprehensive service delivery.
- Screening clients for eligibility in entitlement programs and referring them to appropriate services.
- Maintaining accurate records of client and community resource information.
Qualifications:
To excel in this role, candidates should possess:
- A Bachelor's degree in Psychology, Sociology, or Social Work; a Master's degree is preferred.
- 1 to 3 years of documented experience in providing case management services to medically compromised populations.
- Familiarity with community resources and the ability to work collaboratively within an interdisciplinary medical team.
Salary Range:
$65,000 - $107,343.00
Albany Medical Center is an equal opportunity employer. This position may require access to sensitive information, including HIPAA Protected Health Information, and adherence to strict confidentiality protocols is expected.
