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Patient Service Coordinator

2 months ago

Albany, New York, United States Albany Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Coordinator to join our team at Albany Medical Center. As a key member of our Radiology Support Services department, you will be responsible for coordinating patient appointment scheduling, updating insurance information, and performing various administrative tasks.

Key Responsibilities
  • Register patients and update their insurance information in a timely and accurate manner.
  • Schedule patient appointments and coordinate with providers and clinical staff as needed.
  • Utilize electronic medical records to maintain patient records and ensure compliance with regulatory requirements.
  • Provide exceptional customer service to patients, families, and healthcare providers.
  • Work collaboratively with the clinical team to ensure seamless patient care.
  • Perform other administrative tasks as assigned to support the department's goals and objectives.
Requirements
  • High School Diploma or equivalent required.
  • 2-3 years of office experience or 1 year of related experience in a medical practice preferred.
  • Experience using electronic health records and Microsoft Office a plus.
  • Excellent customer service skills and ability to multitask in a fast-paced environment.
  • Strong time management skills and ability to prioritize tasks effectively.
  • Good judgment and problem-solving skills, with ability to escalate issues as needed.
  • Strong teamwork skills and work ethic.
Working Conditions

This role requires sitting for extended periods, with occasional standing, walking, and lifting. The work environment is fast-paced and dynamic, with a focus on providing exceptional patient care.