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Patient Services Coordinator, Albany

2 months ago

Albany, New York, United States Albany Medical Center Full time
Position Overview

As a Patient Access Specialist at Albany Medical Center, you will play a crucial role in ensuring a seamless experience for our patients. Your responsibilities will include:

  • Providing warm and professional greetings to patients and visitors
  • Managing and directing incoming phone inquiries
  • Performing scanning and organization of essential documents
  • Demonstrating effective multitasking abilities
  • Upholding strict confidentiality protocols
Qualifications

The ideal candidate will possess:

  • A high school diploma or equivalent, with a minimum of 2 years of relevant experience, or an Associate's degree with at least 1 year of experience
  • Proficiency in computer applications and strong skills in using PCs
  • A keen eye for detail coupled with sound decision-making capabilities
  • Exceptional organizational and time management skills
  • The capacity to manage a high volume of work
  • Outstanding customer service and communication abilities
  • A demonstrated ability to be flexible and adaptable in a dynamic environment
Compensation: $18.00/hr - $23.79/hr

Albany Medical Center is committed to equal employment opportunities. This role may require access to sensitive information, including HIPAA Protected Health Information, and it is essential to maintain confidentiality and limit access to necessary personnel.