Customer Service Specialist
6 days ago
About Us
Mike's Plumbing of Southwest Florida Inc. is a family-owned and operated plumbing company that has been providing reliable, affordable, and professional service to every customer. Our mission statement is to provide customer satisfaction as the most important thing to us.
Our Team
Our technicians take great pride in getting the job done right the first time around. The quality of our work is world-class every single time, no job is ever too big or too difficult for our team of experienced and dedicated plumbers. Our team is always courteous, friendly, on-time, and treats our customers like family. A good work-life balance is important to us as well as rewarding our team members with awesome benefits
The Role
As a Plumbing Service Representative, you will be the hero behind the scenes, ensuring every caller receives the prompt and professional assistance they deserve. You will handle administrative tasks with ease, keeping our records organized and our customers informed. You will also be responsible for dispatching technicians to fix leaks and other plumbing issues, while reassuring customers that help is on the way.
Responsibilities
- Clear communication skills
- Experience in a customer service role
Benefits
We offer competitive pay, a supportive work environment, superb benefits, and perks, including medical, dental, vision, a 401(k) with match, and more
Requirements
To qualify as a Plumbing Service Representative, you must have clear communication skills and experience in a customer service role. Preferred qualifications include experience in a plumbing-related field.
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