Insurance Customer Service Representative
1 week ago
**Job Summary**
At Great Florida Insurance, we are seeking a highly skilled and experienced Insurance Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
**Key Responsibilities:**
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process and manage customer claims, including gathering information, investigating claims, and making decisions on claim payouts.
- Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty.
- Stay up-to-date on industry developments and changes in insurance regulations to provide expert advice to customers.
**Requirements:**
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- 2+ years of experience in insurance customer service or a related field.
- Strong communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Proficiency in Microsoft Office and other software applications.
**Benefits:**
- Competitive hourly base salary and bonus opportunities.
- Paid time off (PTO) and holidays.
- Dental, health, and vision insurance.
- Retirement plan with company match.
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