Customer Service Retail Specialist
2 weeks ago
Company: Goodwill Industries of Southwest Florida
Position: Retail Sales Associate
Employment Type: Full-time / Part-time
Location: West Cape Store #163
Goodwill Industries of Southwest Florida is dedicated to empowering individuals with disabilities and disadvantages by providing transformative opportunities for independence. Our organization collaborates with the community to deliver essential services, retail operations, and business development.
Key Responsibilities:- Deliver exceptional customer service with a friendly and efficient approach.
- Assist customers on the sales floor and facilitate smooth transactions at the checkout.
- Become knowledgeable about all departments to effectively address customer inquiries.
- Greet customers warmly and manage donation processes, including issuing receipts.
- Support backroom operations and assist with various tasks as directed by supervisors.
Preferred: High school diploma or equivalent; prior retail experience is advantageous.
Essential Skills:- Proficient in operating cash registers, adding machines, credit card terminals, and telephones.
- Ability to adhere to pricing guidelines and follow both oral and written instructions.
- Strong basic math skills and sound judgment.
- Physical capability to lift and carry up to 40 pounds, and to stand for extended periods.
- Willingness to work in varying temperatures and conditions.
- Comprehensive health, vision, and dental insurance
- 403(b) retirement savings plan
- Paid holidays and personal time off (PTO)
- Employee Assistance Program
- Discounts at our stores
- Tuition reimbursement opportunities
Goodwill Industries of Southwest Florida is an equal opportunity employer. We value diversity and encourage all qualified candidates to apply without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Core Values:- Respect: We treat everyone with dignity.
- Stewardship: We are committed to social, financial, and environmental responsibility.
- Ethics: We uphold the highest ethical standards.
- Learning: We encourage continuous improvement and personal growth.
- Innovation: We embrace creativity and change.
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