Service Support Specialist Part Time
6 days ago
**About SCI**
At SCI, we celebrate lives and honor the memories of those who have passed. Our associates are the heart of our organization, and we strive to create a work environment that is supportive, inclusive, and rewarding.
**Job Summary**
We are seeking a highly skilled and compassionate Service Support Specialist Part Time to join our team. As a key member of our support staff, you will provide exceptional customer service to client families, ensuring that their needs are met with empathy and professionalism.
**Key Responsibilities**
- Provide timely and effective support to client families, responding to their inquiries and concerns with a sense of urgency and compassion.
- Work closely with funeral directors and location managers to ensure that all arrangements are initiated and completed efficiently.
- Utilize strong communication skills to build trust and rapport with clients, ensuring that their needs are met and exceeded.
- Collaborate with internal teams to resolve issues and improve processes, ensuring that our high standards of service are consistently met.
**Requirements**
- Strong customer service skills, with the ability to empathize with clients and provide personalized support.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
**What We Offer**
At SCI, we offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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