Customer Service Retail Specialist
2 weeks ago
Goodwill Industries of Southwest Florida, Inc.
Position: Retail Sales Associate
Employment Type: Full Time / Part Time
Location: West Cape Store #163
Goodwill of Southwest Florida is dedicated to empowering individuals with disabilities and disadvantages by providing transformative opportunities for independence. Our organization collaborates with the community to deliver essential services, retail operations, and business growth.
Key Responsibilities:
- Deliver exceptional customer service with a friendly and efficient approach.
- Assist customers on the sales floor and facilitate smooth transactions at the register.
- Become knowledgeable about all product categories to effectively address customer inquiries.
- Welcome all customers, manage donations, and issue receipts.
- Be cross-trained to support backroom operations and processing.
- Perform additional tasks as directed by your supervisor.
Qualifications:
A high school diploma or equivalent is preferred. Previous retail experience is advantageous.
Essential Skills:
- Proficient in operating cash registers, adding machines, credit card terminals, and telephones.
- Able to adhere to pricing guidelines and follow both oral and written instructions.
- Basic math skills are necessary.
- Exhibit sound judgment and demonstrate patience and understanding.
- Physical ability to bend, stoop, reach, twist, lift, push, pull, and move items; capable of lifting and carrying up to 40 pounds.
- Ability to stand for extended periods and work in varying temperatures.
Benefits and Employee Well-Being:
- Health, vision, and dental insurance plans
- 403(b) retirement savings plan
- Paid holidays
- Personal time off (PTO)
- Employee Assistance Program
- Store discounts
- Tuition reimbursement
Goodwill Southwest Florida is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Workplace Values:
- Respect: We treat all individuals with dignity and respect.
- Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
- Ethics: We strive to uphold the highest ethical standards.
- Learning: We encourage each other to pursue excellence and continuous learning.
- Innovation: We embrace ongoing improvement, creativity, and change.
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