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Customer Service Representative

2 months ago

Cape Coral, Florida, United States Domino's Franchise Full time

Job Summary

Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phone calls, and greeting customers in a friendly and welcoming manner.

Key Responsibilities:

  • Answer phone calls and respond to customer inquiries in a timely and professional manner
  • Greet customers in a friendly and welcoming manner, providing a positive first impression of our store
  • Process customer orders and resolve any issues or concerns in a fair and efficient manner
  • Work collaboratively with colleagues to maintain a clean and organized store environment
  • Participate in ongoing training and development to improve customer service skills and knowledge of our products and services

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • Ability to work a flexible schedule, including evenings and weekends
  • High school diploma or equivalent required

What We Offer:

  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Ongoing training and development opportunities to improve customer service skills and knowledge of our products and services