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Customer Service Representative

2 months ago

Cape Coral, Florida, United States Equity LifeStyle Properties Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Clerk at Equity LifeStyle Properties. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests and residents.

Key Responsibilities:

  • Act as the primary point of contact for guests and residents, responding to inquiries and resolving issues in a timely and professional manner.
  • Process payments and deposits, ensuring accuracy and attention to detail.
  • Run reports and submit maintenance request forms to maintain office efficiency.
  • Collaborate with the Property Manager to address inquiries and resolve issues.
  • Prioritize customer satisfaction, addressing conflicts and solving problems promptly.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ years of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

What We Offer:

We offer a comprehensive benefits package, including medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

About Us:

Equity LifeStyle Properties is a leading provider of lifestyle communities, offering a unique blend of comfort, convenience, and community. We are committed to providing exceptional service and creating memorable experiences for our guests and residents.