Client Service Representative

1 week ago


Horsham, Pennsylvania, United States PeopleShare Full time
Job Summary

We are seeking a highly skilled Client Service Representative to join our team at PeopleShare. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, answering questions regarding insurance policies, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Answer customer inquiries regarding insurance policies, coverages, and premiums
  • Deliver first call resolution and make it easy for the customer
  • Develop and maintain complete product knowledge of insurance policies
  • Accurately enter and update policy information into processing systems
  • Perform research and initiate changes/corrections to customer policies
  • Meet and/or exceed customer expectations through positive interactions and extensive product knowledge
Requirements
  • College degree and/or NJ Property & Casualty license preferred
  • Excellent interpersonal, listening, communication, and organizational skills
  • Strong analytical and decision-making skills
  • Excellent computer/data entry and math skills
  • High energy and motivation to follow up and take ownership
What We Offer

We offer a competitive pay rate of $22 per hour and a flexible schedule with opportunities to work from home. Our team is dedicated to providing exceptional customer service and support to our clients, and we are looking for a like-minded individual to join our team.



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