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Client Support Representative

2 months ago


Horsham, Pennsylvania, United States PSI Personnel, LLC Full time
Job Overview

PSI Personnel, LLC is looking for a dedicated Client Support Representative to enhance our customer service operations. In this role, you will assist clients by delivering comprehensive product and service information while addressing account and service-related concerns.

Key Responsibilities:
  • Respond to customer inquiries and manage service requests effectively.
  • Offer detailed information regarding our products and services.
  • Identify and resolve account-related issues and customer concerns.
  • Maintain accurate records of customer interactions and updates.
  • Continuously develop a thorough understanding of our evolving product and service offerings.
  • Propose additional products that may benefit customers.
  • Represent the company at various promotional events as needed.
Qualifications:
  • Prior experience in customer service, sales, or related fields is preferred.
  • Strong ability to establish rapport with clients.
  • Effective prioritization and multitasking skills.
  • Exhibit a positive and professional attitude.
  • Exceptional written and verbal communication abilities.

We offer a competitive salary and benefits package, along with opportunities for professional growth.

Work Schedule: 11:45 AM to 8:00 PM

Compensation: $20-$23 per hour
Benefits include Health, Dental, Vision, and Life insurance.

About PSI Personnel, LLC

Since 1969, PSI Personnel has been a trusted provider of professional services to both job seekers and employers. Our extensive experience has taught us that staffing is fundamentally about building relationships. We prioritize listening, guiding, and matching the right candidates with the right opportunities.

As a locally owned business, we are proud to be woman and minority-owned. Our team is committed to delivering customized solutions tailored to meet the unique needs of our clients. We have established a strong reputation in the community as staffing experts, specializing in Direct, Temporary, and Temp-to-Hire job placements across various sectors.

PSI Personnel is dedicated to giving you the competitive advantage in securing qualified candidates. We understand that while staffing is crucial to your business's success, it can also divert valuable resources from core operations. Our expertise allows you to focus on what matters most while we handle your recruitment needs.

Contact us for a consultation to discuss your talent acquisition strategies.