Seasonal Client Support Representative in Facilities Services
2 weeks ago
Job Title: Seasonal Facilities Services Customer Service Representative
Job Category: Operations Services
Requisition Number: SEASO016468
Company Overview:
Emcorgovservices, a subsidiary of EMCOR Group, Inc., stands as a premier provider of essential facilities maintenance solutions. Our expertise encompasses a wide range of services, including both interior and exterior maintenance, as well as electrical, mechanical, and plumbing support for commercial clients managing extensive multi-site operations across diverse geographical regions.
Position Summary:
The Seasonal Facilities Services Customer Service Representative plays a vital role in fulfilling Emcorgovservices' commitments to our clients. This position serves as the primary point of contact for both customers and suppliers, ensuring the delivery of accurate and timely information. Responsibilities include addressing customer inquiries, resolving issues, managing communications, and collaborating with team members to meet service expectations.
Key Responsibilities:
- Handle inbound and outbound communications (phone, email, etc.) as assigned, while maintaining a professional and positive representation of Emcorgovservices.
- Document all interactions, issues, and escalations in the company's work order management system to ensure timely and accurate follow-up.
- Address service-related concerns with customers and suppliers, escalating issues when necessary.
- Oversee recurring services and manage additional customer requests, from obtaining quotes to service completion and verification.
- Review Integrated Voice Response (IVR) reports regularly to identify exceptions and communicate with relevant parties.
- Analyze field inspection reports and enter appropriate work orders into the proprietary database.
- Reconcile billing and service level data from third-party systems with the company's database on a regular basis.
- Perform any other duties as assigned by management.
Qualifications:
Applicants should possess the ability to work a flexible schedule, which may include early mornings, evenings, and weekends. A BA/BS degree from an accredited institution or equivalent experience is preferred. Candidates should have a minimum of 2-3 years of experience in a high-volume, fast-paced customer service environment, along with proficiency in Microsoft Excel and Word. Experience with Customer Relationship Management (CRM) systems, particularly in managing facility service work orders, is highly desirable.
Compensation:
Emcorgovservices offers competitive salaries and seeks individuals with the skills and talent necessary to contribute to our ongoing growth and success. We are an Equal Opportunity Employer, welcoming applications from all qualified individuals.
-
Seasonal Facilities Services Representative
3 days ago
Norristown, Pennsylvania, United States Emcorgovservices Full timeAbout EmcorgovservicesEmcorgovservices is a leading provider of essential facilities maintenance services to national and regional commercial customers. Our team delivers consistent facilities maintenance services across a nationwide footprint for approximately 150 customers in over 80,000 locations.Job SummaryThe Seasonal Facilities Services Representative...
-
Norristown, Pennsylvania, United States Emcorgovservices Full timeJob Title: Seasonal Facilities Services Customer Service RepresentativeJob Category: Operations ServicesJob Summary: The Seasonal Facilities Services Customer Service Representative plays a crucial role in fulfilling the commitments of Emcorgovservices to its clients. This position serves as the primary point of contact for both customers and suppliers,...
-
Facilities Service Support Specialist
1 week ago
Norristown, Pennsylvania, United States EMCOR Group Full timeFacilities Customer Service Coordinator - Exterior ServicesJob Category: Operations Services Requisition Number: FACIL016939OverviewEMCOR Group, Inc. is a premier provider of essential facilities maintenance solutions, encompassing both interior and exterior services, along with electrical, mechanical, and plumbing support. We cater to national and regional...
-
Facilities Service Support Specialist
1 week ago
Norristown, Pennsylvania, United States EMCOR Group Full timeFacilities Customer Service Coordinator - Exterior ServicesJob Category: Operations Services Requisition Number: FACIL016939OverviewEMCOR Group, Inc. is a premier provider of essential facilities maintenance solutions, encompassing both interior and exterior services, along with electrical, mechanical, and plumbing support for commercial clients with...
-
Client Support Specialist
2 weeks ago
Norristown, Pennsylvania, United States Hartlandlubes Full timeCompany OverviewHartland Lubricants & Chemicals is a family-owned distributor of lubricants and chemicals, established in 1960. We pride ourselves on our strong relationships with a diverse range of clients, including automotive, commercial, and industrial sectors across the upper Midwest. Our team is the cornerstone of our success, and we foster an...
-
Facilities Service Coordination Specialist
2 weeks ago
Norristown, Pennsylvania, United States EMCOR Group Full timeFacilities Customer Service Coordinator - Exterior ServicesJob Category: Operations Services Requisition Number: FACIL016939OverviewEMCOR Group, Inc. is a premier provider of essential facilities maintenance solutions, encompassing both interior and exterior services along with electrical, mechanical, and plumbing expertise. Our extensive network of over...
-
Norristown, Pennsylvania, United States Globus Medical Full timeAbout the RoleGlobus Medical is seeking a highly skilled and experienced Corporate Transportation and Facilities Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional transportation services to our clients, employees, and high-level guest visitors, while also maintaining the facilities...
-
Lead Procurement Specialist
2 weeks ago
Norristown, Pennsylvania, United States EMCOR Facilities Services Full timeAbout EMCOR Facilities Services:EMCOR Facilities Services is a premier provider of critical facilities maintenance solutions, offering a wide range of services including both interior and exterior maintenance, as well as electrical, mechanical, and plumbing services. We cater to national and regional commercial clients who manage extensive multi-site...
-
Client Support Specialist
1 week ago
Norristown, Pennsylvania, United States Resources for Human Development Full timeAre you passionate about making a difference in the lives of others?Resources for Human Development is seeking a dedicated Full-Time Client Support Specialist to join our team. This role offers a competitive salary of $40,000 Annually along with a $1,500 Sign-On Bonus.Benefits of Joining Our Team:$1500 Sign-On Bonus$500 Employee Referral BonusAdditional...
-
Client Support Specialist
2 weeks ago
Norristown, Pennsylvania, United States Resources for Human Development Full timeJob OverviewAre you passionate about enhancing the lives of others? Resources for Human Development is seeking a dedicated Full-Time Case Manager with a competitive hourly wage of $20.*******$1,500 Sign-On Bonus Available*******Benefits of Joining RHDComprehensive Benefits Package (Medical, Dental, Vision)Generous Paid Time Off PlanScholarship and Tuition...
-
Client Support Specialist
2 weeks ago
Norristown, Pennsylvania, United States Resources for Human Development Full timeJob OverviewAre you passionate about enhancing the lives of individuals in need? Resources for Human Development is seeking a dedicated Full-Time Case Manager with a competitive hourly wage of $20.*******$1,500 Sign-On Bonus Available*******Benefits of Joining RHDComprehensive Benefits Package (Medical, Dental, Vision)Generous Paid Time Off PlanScholarship...
-
Community Support Specialist
2 weeks ago
Norristown, Pennsylvania, United States Montgomery County MD Full timeSalary: $40.69 Hourly Location: Norristown, PA Job Type: Full-Time Department: Public Defender SUMMARY The Community Support Specialist is responsible for assisting both adult and juvenile clients throughout their legal journeys. This role involves close collaboration with clients and their families, particularly those facing mental health challenges or in...
-
Customer Service Representative
3 days ago
Norristown, Pennsylvania, United States Waterco of the Central States, Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Waterco of the Central States, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our water treatment systems.Key ResponsibilitiesCustomer Service: Respond to...
-
Community Support Specialist
2 weeks ago
Norristown, Pennsylvania, United States Montgomery County MD Full timeSalary: $40.69 Hourly Location: Norristown, PA Job Type: Full-Time Department: Public Defender SUMMARY The Community Support Specialist is responsible for assisting both adult and juvenile clients throughout their legal journey. This role involves close collaboration with clients and their families, particularly those facing mental health challenges or in...
-
Patient Service Representative
1 day ago
Norristown, Pennsylvania, United States Premier Orthopaedics Full timeAbout the RolePremier Orthopaedics is seeking a highly skilled and detail-oriented Patient Service Representative to join our team at our East Norriton, PA physician's office.Job SummaryThe Patient Service Representative will be responsible for providing exceptional patient care and administrative support to our medical team. This includes greeting patients,...
-
Car Wash Service Representative
1 week ago
Norristown, Pennsylvania, United States Captain Carwash Full timeJob OverviewCaptain Carwash is seeking enthusiastic, dependable, and self-driven individuals to fill the role of Car Wash Service Representative. This position emphasizes customer service and membership sales, offering full-time employment with benefits including health insurance and a 401k plan with a company match of up to 3%. Compensation ranges from $13...
-
Customer Service Representative
2 days ago
Norristown, Pennsylvania, United States Hartlandlubes Full time**About Hartland Lubricants & Chemicals**Hartland Lubricants & Chemicals is a family-owned distributor of lubricants and chemicals, serving a diverse range of customers throughout the upper Midwest.**Our Culture**We value our employees and their diverse backgrounds, experience, and education. Our entrepreneurial culture thrives on this mix of abilities,...
-
Customer Service Representative
3 days ago
Norristown, Pennsylvania, United States Atlantic Cigar Co Llc Full timeJob DescriptionWe are a family-owned e-commerce company specializing in cigars, seeking a dedicated individual to join our team as a Phone Representative. As a key member of our customer service team, you will be responsible for assisting customers with placing orders and resolving any issues that may arise.About UsAtlantic Cigar Co LLC is a reputable online...
-
Customer Service Representative
5 days ago
Norristown, Pennsylvania, United States Cardiology Consultants of Philadelphia, PC Full time**Job Summary**Cardiology Consultants of Philadelphia, PC is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our medical office staff, you will be responsible for providing exceptional patient care and administrative support.Responsibilities:Respond to and resolve patient inquiries and...
-
Seasonal Part-Time Maintenance Worker
3 days ago
Norristown, Pennsylvania, United States Montgomery County Pennsylvania Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Seasonal Part-Time Maintenance Worker to join our team at Montgomery County Pennsylvania. As a key member of our maintenance team, you will be responsible for performing a variety of tasks to ensure the upkeep and maintenance of our facilities, parks, and trails.Key ResponsibilitiesEquipment...