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Customer Service Representative

2 months ago

Norristown, Pennsylvania, United States Atlantic Cigar Co Llc Full time
Job Description

We are a family-owned e-commerce company specializing in cigars, seeking a dedicated individual to join our team as a Phone Representative. As a key member of our customer service team, you will be responsible for assisting customers with placing orders and resolving any issues that may arise.

About Us

Atlantic Cigar Co LLC is a reputable online retailer dedicated to providing an exceptional customer experience. We are committed to delivering high-quality products and exceptional service to our customers.

Responsibilities

  • Assist customers with placing orders and resolving any issues that may arise
  • Provide excellent customer service and support via phone
  • Work collaboratively with our team to ensure seamless customer experience
  • Meet sales targets and contribute to the growth of the company

Requirements

  • Basic computer skills and proficiency in using software applications
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Availability to work full-time or part-time

Benefits

  • Competitive hourly rate of $16.00
  • Opportunity to work with a reputable online retailer
  • Chance to develop your customer service and sales skills