Front Desk Coordinator

3 days ago


Carmel, Indiana, United States Carmel Music Academy Full time

We are seeking a Front Desk Coordinator to join our team at Carmel Music Academy. This role is ideal for a highly organized and detail-oriented individual who is passionate about sales, customer service, and administrative work. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the growth and development of our music programs.

About the Opportunity

This is an exciting opportunity to work in a fast-paced environment, interact with students, parents, and colleagues, and contribute to the success of our award-winning music academy. You will have the chance to develop your skills in administrative support, customer service, and inventory management, while working towards achieving our business goals.

Key Responsibilities
  • Administrative Support: Provide comprehensive administrative assistance to directors and staff, including handling phone calls, emails, and inquiries. Maintain and update office records, documents, and filing systems, ensuring accuracy and accessibility.
  • Customer Service: Greet and assist customers visiting the academy, with a friendly professional first point of contact. Address customer inquiries and provide information about our music lessons programs.
  • Inventory Management: Maintain inventory levels of office, cleaning and retail items and reordering as needed. Keep track of equipment and accessories to ensure availability for teachers and customers.
Requirements and Qualifications
  • A high school diploma or equivalent; additional education in office administration is a plus.
  • Proven experience in office administration, hospitality, entertainment or retail setting a plus.
  • Proficiency in all things Google and familiarity with MailChimp.
  • Excellent organizational skills and attention to detail.
  • Strong communication and interpersonal abilities.
  • Ability to multitask and manage time effectively in a fast-paced environment.
Compensation and Benefits
  • A competitive salary of $42,000 - $52,000 per year, depending on experience.
  • Opportunities for professional growth and development.
  • 100% company-paid supplemental vision and dental insurance.
  • 100% company-paid life insurance (if qualified).
  • Bonuses and incentives for reaching goals.
  • One free weekly music lesson.
  • Family member music lesson discounts.
  • Employee discounts on music lessons and merchandise.
About Us

Carmel Music Academy is a leading provider of music lessons in Carmel, Indiana. We offer a wide range of programs for students of all ages and skill levels. Our experienced and dedicated teachers love working in our supportive environment, and students thrive with our unique programs. We were awarded the Best of Carmel for music lessons 8 years in a row and inducted into Best of Carmel Hall of Fame for music schools.


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