Carmel Front Desk Associate
3 days ago
We are seeking a highly motivated and detail-oriented Carmel Front Desk Associate to join our team at SpringHill Suites Carmel. This role is responsible for providing exceptional guest service, managing front desk operations, and ensuring seamless check-in and check-out experiences.
Responsibilities:- Guest Service: Greet and register guests in a friendly and efficient manner, provide information about hotel services and amenities, and resolve any issues or concerns promptly.
- Front Desk Operations: Manage the front desk area, including answering phone calls, responding to messages, and processing transactions.
- Room Assignments: Assign rooms to guests based on availability and preferences, ensure accurate room inventory, and maintain up-to-date records.
Requirements:
- Education: High school diploma or equivalent required; college coursework in hospitality or related field helpful.
- Experience: Previous experience in a hotel or hospitality setting preferred.
- Skills : Excellent communication and problem-solving skills, ability to work well under pressure, and proficiency in Microsoft Office suite.
Salary Range: $16 - $18 per hour, depending on experience.
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