Front Desk Coordinator

3 weeks ago


Carmel, California, United States Stilwell Hotel Full time

We are seeking a highly skilled and experienced Front Desk Coordinator to join our team at Stilwell Hotel, Carmel by-the-Sea. As a key member of our front office team, you will play a vital role in ensuring that our guests have an exceptional stay with us.

About the Role:

The Front Desk Coordinator will be responsible for handling all aspects of guest check-in and check-out, as well as responding to guest inquiries and resolving any issues that may arise. You will also be required to maintain accurate records and perform administrative tasks as needed.

Responsibilities:

  • Welcome and greet guests in a friendly and professional manner.
  • Register and orient arriving guests according to property standards.
  • Respond to guest inquiries and resolve any issues that may arise.
  • Maintain accurate records and perform administrative tasks as needed.

Requirements:

  • 1+ year of hotel industry experience or related job preferred.
  • High school diploma, GED, or equivalent.
  • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills.

What We Offer:

We offer a competitive salary of $50,000 - $60,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

Why Join Us:

At Stilwell Hotel, we pride ourselves on providing exceptional customer service and creating a positive and supportive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.



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