Restaurant Operations Manager

5 days ago


Montclair, New Jersey, United States Montclair Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Montclair Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Operational Excellence
    • Develop and implement operational strategies to drive efficiency and productivity
    • Monitor and manage day-to-day operations to ensure adherence to standards and guidelines
    • Identify opportunities for improvement and implement changes to enhance guest experiences and business results
  • Guest Experience
    • Uphold the highest standards of service and quality in all aspects of the guest experience
    • Engage with guests to ensure their needs are met and provide personalized service
    • Ensure the team maintains a welcoming and hospitable atmosphere
  • Team Leadership
    • Lead and motivate a diverse team of restaurant staff
    • Conduct training sessions and provide ongoing coaching to enhance staff performance
    • Foster a positive and collaborative work environment
  • Financial Management
    • Understand daily sales and labor goals and make informed decisions to meet targets
    • Manage staffing plans and execution to ensure optimal business results
  • Health and Safety Compliance
    • Ensure strict adherence to health, safety, and sanitation regulations
    • Collaborate with the team to implement and uphold COVID-19 safety protocols
  • Reporting and Communication
    • Generate reports on operational performance and guest feedback
    • Communicate effectively with the General Manager and Regional Manager
Requirements
  • Minimum of 1 year of progressive experience in comparable restaurants as a manager/supervisor
  • Exceptional interpersonal and communication skills
  • Strong understanding of restaurant operations and industry trends
  • Detail-oriented with a passion for maintaining high levels of quality and professionalism
  • Must be Serve Safe certified
  • Must be able to work a flexible schedule to include days, nights, weekends, and holidays
What We Offer
  • Employee discount
  • Flexible schedule
  • Referral program
  • Medical, Dental, 401K
Physical Setting
  • Casual dining restaurant
Schedule
  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability
Experience
  • Restaurant: 2 years (Preferred)
  • Customer service: 2 years (Preferred)


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