Regional Spa Operations Supervisor
2 weeks ago
Join The Woodhouse Day Spas, recognized as one of America's premier day spas by American Spa Magazine.
We are seeking a dedicated Regional Spa Operations Supervisor to manage our Montclair and Hoboken locations. This pivotal role is essential for ensuring a seamless spa experience for our guests, which is only possible with a team of passionate professionals.
Key Responsibilities:
- Oversee daily operations across both locations, ensuring adherence to company policies and procedures.
- Foster a positive workplace culture that encourages teamwork and high performance.
- Handle personnel matters, including recruitment, training, performance evaluations, and disciplinary actions.
- Manage financial aspects of the business, including budgeting, forecasting revenues, and monitoring expenses.
- Enhance guest satisfaction through exceptional service and effective resolution of concerns.
- Coordinate marketing initiatives and manage the spa's online reputation.
- Supervise inventory management, including ordering and maintaining supplies.
- Ensure compliance with health and safety regulations for both guests and staff.
Qualifications:
- Experience in spa, salon, or hospitality management is essential.
- Strong leadership and interpersonal skills.
- Ability to multitask and maintain professionalism in a dynamic environment.
- Proficient in managing operational reports and guest records.
This franchise is independently owned and operated. All hiring decisions will be made by the management of this franchise.
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