Regional Spa Operations Supervisor

2 weeks ago


Montclair, New Jersey, United States The Woodhouse Day Spa Full time

Join The Woodhouse Day Spas, recognized as one of America's premier day spas by American Spa Magazine.

We are seeking a dedicated Regional Spa Operations Supervisor to manage our Montclair and Hoboken locations. This pivotal role is essential for ensuring a seamless spa experience for our guests, which is only possible with a team of passionate professionals.

Key Responsibilities:

  • Oversee daily operations across both locations, ensuring adherence to company policies and procedures.
  • Foster a positive workplace culture that encourages teamwork and high performance.
  • Handle personnel matters, including recruitment, training, performance evaluations, and disciplinary actions.
  • Manage financial aspects of the business, including budgeting, forecasting revenues, and monitoring expenses.
  • Enhance guest satisfaction through exceptional service and effective resolution of concerns.
  • Coordinate marketing initiatives and manage the spa's online reputation.
  • Supervise inventory management, including ordering and maintaining supplies.
  • Ensure compliance with health and safety regulations for both guests and staff.

Qualifications:

  • Experience in spa, salon, or hospitality management is essential.
  • Strong leadership and interpersonal skills.
  • Ability to multitask and maintain professionalism in a dynamic environment.
  • Proficient in managing operational reports and guest records.

This franchise is independently owned and operated. All hiring decisions will be made by the management of this franchise.



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