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Restaurant Support Associate
2 months ago
Server Assistant
Location:
Montclair, NJ
ABOUT US
Aparium Hotel Group is dedicated to fostering a unique atmosphere where every team member is recognized and appreciated. Our establishment, part of Marriott's Autograph Collection, aims to provide authentic experiences in Montclair, New Jersey, focusing on creating memorable moments for our guests.
ROLE
- Consistently deliver outstanding service to guests
- Adhere to established service protocols
- Maintain cleanliness and organization of dining areas
- Serve beverages and bread to guests
- Assist with setup tasks as required
- Prepare napkins for dining service
- Support other food and beverage operations as necessary
- Respond to phone inquiries in a timely manner
- Ensure guests enjoy a pleasant dining experience
- Anticipate and fulfill guest needs
- Familiarize oneself with menu offerings and beverage selections
- Complete necessary opening and closing duties
- Present menu items and provide detailed explanations to guests
- Efficiently carry trays and reset tables
- Identify and address potential service issues
- Stock necessary dining supplies
- Ensure all service equipment is well-maintained
- Collaborate closely with kitchen staff
- Assist with table-side service
- Serve food items to guests
- Clear and clean tables appropriately
- Offer coffee or tea to guests
- Assist in the breakdown of buffet setups
- Greet guests in a prompt and courteous manner
- Organize orders on trays and tables
- Manage the removal of trays and tables from dining areas
- Address guest requests efficiently
- Maintain a professional demeanor at all times
- Respond appropriately to emergency situations
- Rearrange furniture as needed
- Proficient in reading, writing, and speaking English
- High school diploma or equivalent experience
- Able to work independently
- Propose enhancements to service and product offerings
- Keep workspaces clean and organized
- Participate in all mandatory meetings
- Handle and report incidents properly
- Maintain familiarity with hotel and departmental policies
- Assist in various departments as required
- Adaptable work schedule based on hotel needs
Aparium Hospitality Services values diversity and is committed to fostering an equitable and inclusive workplace for all employees. We celebrate individuality and strive to create a sense of belonging within our team.
