Service Coordinator
4 weeks ago
We are seeking a highly organized and customer-focused Service Coordinator to join our team at Legendary Home Services Parent LLC. As a key member of our service delivery team, you will play a vital role in ensuring the efficient delivery of our services to customers across Minnesota.
Key Responsibilities:
- Receive and process service requests from customers via phone, email, or online portals, demonstrating exceptional customer service skills.
- Gather accurate and detailed information from customers regarding their service needs, documenting relevant information in our system.
- Schedule and dispatch technicians based on availability, skill set, and proximity to ensure timely response to service requests.
- Maintain clear and effective communication with customers regarding technician arrival times, any delays or changes, and service updates.
- Monitor technician schedules and work progress to ensure efficient utilization of resources and prompt completion of service jobs.
- Prioritize service requests based on urgency, customer preferences, and technician availability, while considering business objectives.
- Coordinate with technicians to provide necessary job details, including customer information, service requirements, and any special instructions.
- Track and update service job statuses in our system, ensuring accurate documentation and maintaining organized records.
- Assist with managing inventory levels of parts and supplies, coordinating with the warehouse team to ensure adequate stock availability.
- Handle customer inquiries, concerns, and complaints promptly and professionally, resolving issues to maintain high customer satisfaction.
- Collaborate closely with the service manager, technicians, and other team members to address any operational challenges and ensure efficient service delivery.
Requirements:
- Proficient computer skills, including experience with service dispatch software, CRM systems, and Microsoft Office Suite.
- Familiarity with HVAC, plumbing, or electrical terminology and concepts is an asset.
- Ability to remain calm and composed in high-pressure situations, demonstrating problem-solving skills and sound decision-making.
- Strong attention to detail and accuracy in data entry and documentation.
- Flexibility to adapt to changing priorities and work schedules, including evenings and weekends if required.
- Knowledge of local geography to effectively schedule technicians based on service locations.
- Ability to work collaboratively within a team environment, promoting a positive and supportive work culture.
- High school diploma or equivalent.
Why Work with Us:
- We offer a positive team culture, ongoing training, and a supportive work environment where your contributions are recognized and rewarded.
- Competitive compensation, performance incentives, flexible scheduling, and comprehensive health benefits.
- Opportunities for growth and development, with a focus on supporting our team members in their careers.
-
Service Coordinator
1 month ago
Minneapolis, Minnesota, United States Insight Global Full timeService Coordinator OpportunityInsight Global's industrial services client is seeking a Service Coordinator to manage a variety of service activities, including small scope projects, warranty management, and on-demand maintenance requests.The Service Coordinator will work closely with customers, vendors, and Labor Partners, as well as collaborate with the...
-
Service Coordinator
1 month ago
Minneapolis, Minnesota, United States DC Group Full timeJoin DC Group Inc. as a Service CoordinatorWe are seeking a highly motivated and organized Service Coordinator to join our team at DC Group Inc. Headquartered in Minneapolis, MN, we provide mission-critical support to top companies in the United States and Canada.Key Responsibilities:Oversee client relationships and manage project schedules to ensure timely...
-
Service Coordinator
1 month ago
Minneapolis, Minnesota, United States Ecumen Full timeService CoordinatorEcumen is seeking a Service Coordinator to join our team at The Hillock, a newly constructed 100-unit community in Minneapolis. The Service Coordinator will provide positive leadership and compliance in the housing setting, ensuring that residents are linked to the supportive services they need to continue living independently.Key...
-
Service Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Insight Global Full timeJob: Service CoordinatorLocation: On-site in Plymouth, MNDuration: Full-timePay Rate: $55k/yr - $59k/yrJob Description:The Service Coordinator is responsible for managing various service activities, including small scope projects, warranty management, and administration. This role works closely with customers, vendors, and Labor Partners, collaborating with...
-
Service Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Hennepin County, MN Full timeAbout the PositionThis is a full-time, benefit-earning position within the Fleet Services Division of Hennepin County Transportation Operations. The successful candidate will be responsible for overseeing and managing the Fleet Services Service Center program, which supports the fleet maintenance shop operations. This includes planning, scheduling, and...
-
Service Coordinator
1 month ago
Minneapolis, Minnesota, United States DC Group Full timeUnlock Your Potential with DC GroupAre you ready to be part of a rapidly growing company that's making a difference in the critical power industry? As a Service Coordinator at DC Group, you'll play a vital role in delivering exceptional support to our clients across the United States and Canada.Key Responsibilities:Oversee client relationships and build...
-
Service Coordinator Specialist
1 month ago
Minneapolis, Minnesota, United States ITR Group Full timeService Coordinator Job DescriptionAt ITR Group, we are seeking a highly skilled Service Coordinator to join our team. As a Service Coordinator, you will play a critical role in managing our service activities, ensuring seamless customer experiences, and driving business growth.Key Responsibilities:Manage customer service work orders from start to finish,...
-
Service Coordinator Associate
3 weeks ago
Minneapolis, Minnesota, United States Horwitz Full timeJob OverviewThe Service Coordinator Associate plays a pivotal role in fostering strong, professional relationships with customers seeking service, directly impacting customer satisfaction. This role supports our Service Coordinators, handling incoming service requests from Horwitz customers via phone, email, and website. Additionally, it manages scheduling...
-
Service Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Energy Management Collaborative Full timeJob SummaryThe Service Coordinator position is responsible for managing a breadth of EMC's service activities, including small scope projects, warranty management, and administration. The ideal candidate will have excellent interpersonal skills, written/verbal communication, and the ability to multitask and work independently.Key ResponsibilitiesManage...
-
Service Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Ecumen Full timeAbout Ecumen: As a leading provider of housing choices and compassionate healthcare, Ecumen is dedicated to advocating for older adults. With 160 years of experience, we continue to advance our mission to serve those in need. Our team is committed to creating a place where everyone belongs.Job Summary: We are seeking a Service Coordinator to provide positive...
-
Client Services Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Community Medical Services Full timeClient Services Coordinator Job DescriptionAbout the Role:Community Medical Services is seeking a skilled Client Services Coordinator to join our team. As the face of our clinic, you will be responsible for providing exceptional customer service to clients and visitors, ensuring a welcoming and professional environment.Key Responsibilities:Greet and attend...
-
Family Services Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Project for Pride in Living Full timeJob Summary:The Family Services Coordinator plays a vital role in supporting families in PPL Supportive Housing. This position provides comprehensive case management services, facilitates on-site workshops, and makes referrals to community resources. PPL uses a Person-Centered, Harm Reduction, and Housing First approach to partner with participants from...
-
Service Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Herc-U-Lift, Inc. Full timeJob OverviewWe are seeking a highly organized and detail-oriented Service Dispatcher to join our team at Herc-U-Lift, Inc. As a Service Dispatcher, you will play a critical role in managing incoming service requests, dispatching Field Service Technicians, and ensuring timely completion of work orders.Key ResponsibilitiesRespond to customer and internal...
-
Patient Services Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Children's Hospitals and Clinics of Minnesota Full timeAbout Children's MinnesotaWe are a leading pediatric health system in the United States, providing care exclusively to children from before birth through young adulthood.Our mission is to provide exceptional patient care, and we are seeking a skilled Patient Services Coordinator to join our team.Job SummaryThe Patient Services Coordinator is a vital...
-
Mail Services Coordinator
4 weeks ago
Minneapolis, Minnesota, United States The Millennium Group Full timeAt The Millennium Group, we're seeking a highly motivated and detail-oriented individual to join our team as a Mail Services Coordinator. In this role, you'll play a critical part in ensuring the smooth operation of our mail and office services team.Key Responsibilities:Act as a liaison between our mail and office services team and client...
-
Student Services Coordinator
4 weeks ago
Minneapolis, Minnesota, United States University of Minnesota Full timeJob SummaryThe University of Minnesota is seeking a highly skilled and motivated Student Services Coordinator to join our team. This role will play a critical part in supporting the Pre-Health Student Resource Center (PHSRC) in its mission to provide exceptional student services and programming.Key ResponsibilitiesStudent Events & Programming: Lead the...
-
Resident Services Coordinator
1 month ago
Minneapolis, Minnesota, United States Project for Pride in Living Full timeAbout Project for Pride in LivingProject for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services. Our mission is to build hope, assets, and self-reliance by providing transformative, affordable housing and employment readiness services.Job...
-
Location Services Coordinator
4 weeks ago
Minneapolis, Minnesota, United States RSM Full timeJob SummaryWe are seeking a highly organized and detail-oriented Location Services Specialist to join our team at RSM. This role will be responsible for executing office operations activities and providing day-to-day support to ensure the location is running efficiently.Key ResponsibilitiesExecute office operations activities and provide day-to-day support...
-
Intake Coordinator
4 weeks ago
Minneapolis, Minnesota, United States Lifeworks Services Full timeJob Summary:The Intake Coordinator is the first point of contact for individuals and families seeking services at Lifeworks Services. This role is responsible for responding to inquiries, coordinating the intake process, scheduling initial meetings and tours, managing the waitlist, and building positive relationships with clients and their families.Key...
-
Client Services Coordinator
3 weeks ago
Minneapolis, Minnesota, United States Paladin Technologies , Inc. Full timeJob SummaryThe Client Services Representative is responsible for managing the life cycle of client tickets for service or repair. This role encompasses a range of duties including project coordination to support the National Client Services Department, customers, and colleagues.Key ResponsibilitiesCall intake including dispatching, follow-up, status updates,...