Senior Technical Program Manager

2 weeks ago

San Francisco, California, United States Baton (A Ryder Technology Lab) Full time
Job OverviewAbout Us

Baton, a pioneering technology innovation lab under Ryder, is on the lookout for dynamic professionals who thrive in a fast-paced startup atmosphere while benefiting from the resources and stability of a prominent logistics enterprise.

As a part of Ryder, which operates a fleet of 260,000 trucks and oversees $7.4 billion in freight, Baton is committed to revolutionizing the logistics sector.

With roots as a venture-backed startup, Baton has gained invaluable insights into the industry by engaging directly with the challenges faced by drivers and logistics operators.

Our Mission

We aim to eradicate inefficiencies in the supply chain by developing a digital platform that optimizes freight management and minimizes waste.

Every year, the trucking industry loses 500 million hours to inefficiencies, wastes over 3 billion gallons of fuel due to idling, and sees 20% of trucks on the road operating empty. This not only affects the environment but also impacts the livelihoods of countless drivers and the overall cost of goods. At Baton, we are dedicated to addressing these issues through innovative solutions.

Position: Senior Staff, Technical Program Manager

Location: San Francisco, CA

Work Schedule

In-office Days: Tuesday, Wednesday, Thursday

Remote Days: Monday and Friday

Employment Type: Full-time

Role Description

We are in search of a seasoned Senior Staff - Technical Program Manager to enhance our technical delivery and execution across multiple initiatives. This role is pivotal in strengthening our Engineering and Product teams by offering strategic project oversight, fostering interdepartmental collaboration, managing risks, resolving challenges, and driving continuous process improvements to guarantee timely and high-quality product launches.

The ideal candidate will act as the definitive source of information regarding the status and health of our programs, consistently providing transparent updates to stakeholders. They will facilitate connections among teams by managing interdependencies and leading the resolution of cross-team issues.

This role necessitates the ability to align various stakeholders, ensuring that decisions are advantageous for both the organization and the team. A robust technical background is essential to establish trust and credibility. The successful candidate will excel in promoting teamwork and ensuring that projects are completed on time and meet stringent quality standards.

Key Responsibilities
  • Oversee the planning, execution, and delivery of strategic, cross-functional initiatives.
  • Create comprehensive plans that incorporate dependencies, key deliverables, milestones, and risk management strategies to lay a solid foundation for programs.
  • Manage all facets of program management, including planning, data collection, analysis, communication, risk assessment, status tracking, and implementation to ensure successful execution.
  • Collaborate effectively across various departments, including engineering, product, security, legal, compliance, finance, and market strategies to build commitment, negotiate competing requirements, and ensure alignment and progress.
  • Communicate program plans, risks, and issues effectively to all stakeholders.
Required Qualifications
  • Demonstrated experience in managing complex, multi-domain projects.
  • Exceptional verbal communication skills for stakeholder engagement.
  • Proficient in aligning stakeholders and clarifying requirements.
  • Technical proficiency to manage critical technology programs.
Preferred Qualifications
  • A strong combination of technical expertise and cross-functional management experience.
  • 4-5 years of engineering management experience or 2-3 years as a staff engineer.
  • An MBA is preferred for candidates with predominantly technical backgrounds.
  • Preference for candidates with experience in a SaaS environment.
  • Technical skills in Excel and basic SQL queries are highly desirable.
  • Experience in leading medium to large teams.
Benefits
  • Competitive salary and bonus structure.
  • Annual performance bonus and participation in Long Term Incentive Plans.
  • Hybrid work model.
  • 401k plan with matching contributions.
  • Comprehensive medical, dental, and vision coverage.
  • Employee Stock Purchase Program with a discount.
  • Stable, publicly traded enterprise environment.
  • Collaborative and innovative office culture.

Compensation Range: The annual base salary for this position is between $188,000 and $261,000, with variations based on skills, experience, and qualifications.

Why Consider This Opportunity

  • Make an immediate impact with a large customer base and extensive internal resources.
  • Grow and lead within a Fortune 500 company while enjoying a startup-like atmosphere.
  • Engage in a creative and fast-paced environment focused on solving significant supply chain challenges.

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