Senior Technical Program Manager

2 weeks ago

San Francisco, California, United States Baton (A Ryder Technology Lab) Full time
Job OverviewCompany Background

Baton, a pioneering technology innovation lab within Ryder, is on the lookout for driven professionals who thrive in a dynamic startup atmosphere, supported by the robust infrastructure of a leading logistics enterprise.

As part of Ryder, which boasts a fleet of 260,000 trucks and oversees $7.4 billion in freight, Baton is committed to revolutionizing the logistics sector.

Before its acquisition in September 2022, Baton operated as a venture-backed startup, gaining firsthand insights into the industry's challenges by engaging directly with truck drivers.

Our Mission

We aim to eradicate inefficiencies in the supply chain by developing a digital platform that optimizes freight management and minimizes waste.

With an estimated 500 million hours lost annually in trucking, alongside over 3 billion gallons of fuel wasted due to idling, and 20% of trucks on the road running empty, our work has significant implications for the environment, drivers' livelihoods, and consumer costs. At Baton, you will play a crucial role in addressing these challenges through impactful initiatives.

Position Senior Technical Program Manager
Location San Francisco, CA
Work Arrangement Hybrid (Office days: Tuesday, Wednesday, Thursday; Remote days: Monday and Friday)
Employment Type Full-time

We are in search of a seasoned Senior Technical Program Manager to enhance our technical delivery and execution across diverse projects. This role is vital in strengthening our Engineering and Product teams by offering strategic project oversight, fostering cross-departmental collaboration, managing risks, resolving challenges, and continuously refining processes to guarantee timely and superior product delivery.

The ideal candidate will be a reliable source of information regarding the health and progress of our programs, consistently providing clear updates to stakeholders. They will facilitate connections among teams by managing interdependencies and leading the resolution of cross-team issues.

This role necessitates the ability to align various stakeholders, ensuring that decisions are advantageous for both the organization and the team. A strong technical background is essential to build trust and credibility. The successful candidate will excel in promoting teamwork and ensuring that projects are completed on time and meet high-quality standards.

Key Responsibilities
  • Oversee the planning, execution, and delivery of strategic, cross-functional initiatives.
  • Develop comprehensive plans that incorporate dependencies, key deliverables, milestones, and risk management strategies to lay a solid foundation for programs.
  • Manage all facets of program management, including planning, data collection, analysis, communication, risk assessment, status tracking, and implementation to ensure successful execution.
  • Influence and collaborate across various departments, including engineering, product, security, legal, compliance, finance, and marketing, to build commitment among delivery teams, negotiate competing requirements, ensure alignment, and enhance processes.
  • Effectively communicate program plans, risks, and issues to all stakeholders.
Required Qualifications
  • Demonstrated experience in managing complex, multi-domain projects.
  • Excellent verbal communication skills for stakeholder engagement.
  • Proficient in aligning stakeholders and ensuring clarity in requirements.
  • Technical proficiency to manage critical technology programs.
Preferred Qualifications
  • A strong combination of technical expertise and cross-functional management experience.
  • 4-5 years of engineering management experience or 2-3 years as a senior engineer.
  • An MBA is preferred for candidates with predominantly technical backgrounds.
  • Preference for candidates with experience in a SaaS environment.
  • Technical skills in Excel and basic SQL queries are highly desirable.
  • Experience in leading medium to large teams.
Benefits
  • Competitive salary and bonus structure.
  • Annual performance bonus and participation in Long Term Incentive Plans.
  • Hybrid work schedule.
  • 401k plan with matching contributions.
  • Comprehensive medical, dental, and vision coverage.
  • Employee Stock Purchase Program with a 15% discount.
  • Stable, publicly traded enterprise environment.
  • Collaborative and innovative office culture.

Compensation Range: The annual base salary for this position ranges from $188,000 to $261,000, with variations based on skills, experience, and other factors.

Why Consider This Opportunity

  • Make an immediate impact with a vast customer base and a large internal team, ensuring your contributions are significant from day one.
  • Experience growth and leadership opportunities within a Fortune 500 company, combining the agility of a startup with the stability of a well-established organization.
  • Engage in a creative and fast-paced environment, tackling meaningful challenges in the supply chain sector.

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