Sales and Customer Support Supervisor

1 week ago


Fort Worth, Texas, United States HAI, inc Full time
Sales and Customer Support Supervisor

HAI, inc is looking for a committed Sales and Customer Support Supervisor to enhance our operations. This role involves ensuring outstanding support for our clientele while simultaneously boosting sales performance.

Key Responsibilities:

  • Provide tailored assistance to clients through direct interactions
  • Safeguard client privacy
  • Efficiently manage customer transactions and queries
  • Address customer concerns and liaise effectively with relevant parties
  • Spot opportunities for cross-selling and work in tandem with the sales department
  • Uphold quality benchmarks to improve customer loyalty

Essential Skills:

  • Excellent verbal and written communication abilities
  • Prior experience in customer support or sales is advantageous
  • Strong skills in relationship management
  • Flexibility to adapt to evolving business conditions
  • Adherence to policies and operational guidelines


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