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Sales Support Specialist

2 months ago

Fort Worth, Texas, United States Bruckner Truck Sales Full time
Company Overview:
Bruckner Truck & Equipment stands as one of the largest family-owned semi-truck dealerships in the United States, operating across 40+ locations in 11 states with a dedicated team of over 1,500 members.

Core Values:
At Bruckner's, we are committed to more than just selling parts and servicing trucks. We play a vital role in supporting transportation providers, which are essential to everyday life. Our core values include:
- Acting with Honesty and Integrity
- Valuing our people and communities
- Focusing on customer satisfaction
- Committing to doing what it takes

What We Offer:
We provide a comprehensive benefits package, including:
- Competitive Compensation Plans
- Paid Time Off and Holidays
- Excellent health, dental, and vision plans
- Investment in Training & Development
- Generous 401(k) and Profit-Sharing Plan
- Tuition Assistance Program
- Employee Stock Ownership
- Disability and Life Insurance
- Opportunities for Internal Promotion
- Flexible Spending Account
- A Family and Team-Oriented Environment
- Employee Referral Bonus
- Engaging and Challenging Assignments
- A Drug-Free Workplace

Key Responsibilities:
- Regularly contact customers and prospects to identify potential sales opportunities for new and used trucks and trailers.
- Maintain a comprehensive database of existing customers and sales prospects to facilitate organized customer contact.
- Assist truck sales personnel in preparing sales quotes and managing sales assistance tasks.
- Engage with customers visiting the dealership when sales personnel are unavailable.
- Help rental customers during peak times.
- Organize and maintain used truck files, including inventory specifications and images.
- Collaborate with the Sales Manager to gather information for monthly direct mail initiatives.
- Advertise new and used trucks as directed.
- Follow up with customers to ensure satisfaction with products and services.

Additional Responsibilities:
- Appraise used trucks for trade-in value when necessary.
- Travel to customer locations to facilitate the sales process.
- Assist with sales and marketing activities, including surveys and trade shows.
- Ensure the truck lot is well-maintained and presentable.
- Coordinate trucks through service or rig-up processes.
- Keep sales brochures up to date and readily available.

Qualifications:
- A minimum of a high school diploma with relevant experience is required.
- At least 2 years of retail sales experience, preferably in heavy or medium-duty trucks.
- Strong organizational skills to manage multiple priorities effectively.
- Commitment to the company's core values.
- Excellent oral and written communication skills.
- Adequate mathematical skills for preparing sales quotes and analyzing market data.
- Ability to operate a computer and engage with customers effectively.

Physical Requirements:
- Ability to demonstrate trucks to customers, which may involve climbing into the cab or onto the frame.

For more information about our family-owned company and the opportunities we provide, please consider this position with Bruckner Truck Sales.