Customer Success Manager
3 days ago
Chargezoom, a fast-growing SaaS fintech startup, specializes in delivering automated payment solutions. Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.
Key Responsibilities- Act as the primary point of contact and product expert during client onboarding, ensuring a seamless experience.
- Engage with users throughout their prospecting journey to drive product adoption and maximize ROI.
- Onboard and educate clients on the Chargezoom platform, providing personalized support and guidance.
- Collaborate with the Growth and Product teams to identify opportunities and gaps, driving continuous improvement.
- Close small-dollar value deals by assisting clients through the process, fostering strong relationships and trust.
- 2+ years of customer-facing experience, preferably in a SaaS environment.
- Proven track record of building and nurturing relationships with multiple stakeholders and customers.
- Excellent verbal and written communication skills, with the ability to adapt to various channels.
- Passion for technology and driving product improvements, with a willingness to learn and grow.
- Ability to thrive in a fast-paced, ever-changing environment, with a strong focus on empathy and patience.
- Strong collaboration and cooperation skills, with a willingness to share ideas and perspectives.
- Confident and comfortable in a performance culture that rewards results and promotes growth.
- Competitive compensation package, including a base salary and monthly bonus based on NRR.
- Opportunity to shape the future of the company and contribute to its growth.
- Comprehensive benefits, including medical, dental, and insurance, as well as employee stock options.
- Engaging team-building activities and a performance culture that rewards results and promotes growth.
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
3 weeks ago
Salt Lake, Utah, United States Chargezoom Full timeJob SummaryChargezoom, a fast-growing fintech company, specializes in delivering automated payment solutions. Our mission is to simplify internal financial processes and enable businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.About the RoleWe are currently...
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Customer Success Manager
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Salt Lake, Utah, United States Chargezoom Full timeAbout ChargezoomChargezoom is a fast-growing SaaS fintech company that specializes in delivering automated payment solutions. Our mission is to simplify internal financial processes and enable main-street businesses to save time, money, and achieve their goals through our intelligently designed software products and accounting software integrations.Job...
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Salt Lake, Utah, United States Chargezoom Full time{"title": "Customer Success Manager", "description": "At Chargezoom, we're on a mission to simplify internal financial processes and empower main-street businesses to thrive. We're seeking a highly motivated and experienced Customer Success Manager to join our Retention Team. Key Responsibilities Provide exceptional product support to customers beyond...
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Customer Success Professional
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Salt Lake, Utah, United States Chargezoom Full time{"title": "Customer Success Manager", "description": "Unlock Your Potential at ChargezoomAt Chargezoom, we're on a mission to simplify internal financial processes and empower main-street businesses to thrive. As a Customer Success Manager, you'll play a pivotal role in driving product adoption and ensuring our clients achieve their goals.Key...
