Front Desk Associate

5 days ago

Williamsburg, Virginia, United States FirstService Residential Full time
Job Overview

As a Front Desk Associate, you will be responsible for providing exceptional customer service to our residents and guests. Your primary duties will include greeting and checking in/out residents and service providers, monitoring and operating electronic security control systems, and maintaining accurate daily logs and records.

Your Responsibilities
  • Provide exceptional customer service to residents and guests
  • Meet and greet residents, check guests and service providers in/out
  • Monitor and operate electronic security control systems
  • Accurately maintain daily logs, records, and forms
  • Assist with general concierge services and perform administrative clerical work
  • Walk the building premises as directed for monitoring purposes
  • Monitor and control access to the building
  • Resolve and follow-up on all complaints/issues, escalating to supervisor if necessary
  • Provide general concierge services and administrative clerical work as needed
  • Maintain a safe and secure environment throughout the building/property(s)
Skills and Qualifications
  • Ability to manage multiple priorities
  • Excellent customer service, communication, and time management skills
  • Basic knowledge of Microsoft Applications, especially Outlook, Word, and Excel
  • Command of information system hardware/software is preferred
  • Good written and verbal communication skills
  • Strong customer service and interpersonal skills required
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Computer and peripherals, standard and customized software applications, and usual office equipment
  • Ability to quickly and easily navigate the property/building as required to meet the job functions
  • Ability to lift lbs
  • Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary
  • Handle, finger, grasp, and lift objects and packages; must be able to reach with hands and arms
  • The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time
  • Must have the ability to detect auditory and/or visual emergency alarms
  • Occasional overtime may be required
  • Must have the ability to work extended/flexible hours, weekends, and attend Board meetings
What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits, including your choice of multiple medical plans, dental, vision, and others. You will also be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation

$25.00/hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

  • Front Desk Associate

    5 days ago

    Williamsburg, Virginia, United States Fairfield Inn & Suites Full time

    Front Desk Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Fairfield Inn & Suites. As a Front Desk Associate, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Assist guests with check-in and...

  • Front Desk Associate

    2 weeks ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job Title: Front Desk AttendantColonial Williamsburg Company is seeking a highly skilled and customer-focused Front Desk Attendant to join our team. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and hospitality.Key Responsibilities:Provide exceptional customer...

  • Front Desk Associate

    1 month ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Front Desk AttendantWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company.Job Summary:The Front Desk Attendant will be responsible for providing exceptional guest service, handling front office operations, and maintaining a high standard of hospitality.Key Responsibilities:Assist guests...

  • Front Desk Associate

    4 weeks ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Front Desk AttendantWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...

  • Front Desk Associate

    3 weeks ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job Title: Front Desk AttendantJob Summary:We are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at the Williamsburg Lodge and Conference Center. As a Front Desk Attendant, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless experience for our...

  • Front Desk Associate

    4 days ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job Title: Front Desk AttendantJoin the Colonial Williamsburg team as a Front Desk Attendant and provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our visitors.Key Responsibilities:Assist guests with registration, cashiering, and...

  • Front Desk Associate

    4 weeks ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Front Desk Attendant Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...

  • Front Desk Associate

    4 days ago

    Williamsburg, Virginia, United States Hilton Grand Vacations Full time

    Job Title: Front Desk ClerkHilton Grand Vacations is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests and owners, ensuring a positive and memorable experience.Key Responsibilities:Check-in and check-out guests, responding to their...

  • Front Desk Associate

    4 days ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job Title: Front Desk AttendantJoin our team at Colonial Williamsburg Company as a Front Desk Attendant, where you will be the first point of contact for our guests. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a seamless check-in and check-out...

  • Front Desk Associate

    1 hour ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job SummaryThe Front Desk Attendant plays a vital role in ensuring a seamless and enjoyable experience for our guests. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling registration and cashiering duties, and serving as a valuable resource for information.Key ResponsibilitiesDeliver...

  • Front Desk Manager

    3 weeks ago

    Williamsburg, Virginia, United States Bluegreen Vacations Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Bluegreen Vacations. As a Front Desk Manager, you will be responsible for leading the daily operations of the Guest Services Team, ensuring that our guests receive exceptional service and have a memorable experience.Key ResponsibilitiesEnsure that guests are...

  • Senior Front Desk Associate

    1 month ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job SummaryThe Senior Front Desk Attendant will be a key member of the Front Office Team, responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesWelcome and check-in guests, ensuring a warm and welcoming experienceManage guest requests, inquiries, and complaints in a professional...

  • Front Desk Manager

    4 weeks ago

    Williamsburg, Virginia, United States Kingsmill Resort Full time

    Front Desk Supervisor Job DescriptionAt Kingsmill Resort, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. This role is responsible for overseeing the day-to-day operations at the Front Desk and Bell and Transportation, ensuring exceptional guest service and a seamless experience for our guests.Key...

  • Front Desk Manager

    2 weeks ago

    Williamsburg, Virginia, United States Kingsmill Resort Full time

    Job Title: Front Desk SupervisorAt Kingsmill Resort, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Desk team, you will be responsible for overseeing the day-to-day operations of the Front Desk and Bell and Transportation departments.Key Responsibilities:Manage the Front Desk and Bell and...

  • Spa Front Desk Associate

    5 days ago

    Williamsburg, Virginia, United States Crescent Services Full time

    Job Title: Spa Front Desk AttendantJoin our team at the Spa of Colonial Williamsburg as a Front Desk Attendant and be part of a rich history of hospitality and service. As a key member of our team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our Fitness Center and spa...

  • Front Desk Receptionist

    4 weeks ago

    Williamsburg, Virginia, United States Hotel Resource Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at Hotel Resource. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing guest arrivals and departures, and performing various administrative tasks.Key ResponsibilitiesAnswer and direct incoming...

  • Front Desk Clerk

    2 weeks ago

    Williamsburg, Virginia, United States Hilton Grand Vacations Full time

    Front Desk Clerk Job DescriptionHilton Grand Vacations is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key Responsibilities:Check guests in and out of the property,...

  • Front Desk Supervisor

    4 days ago

    Williamsburg, Virginia, United States Colonial Williamsburg Company Full time

    Job Title: Senior Front Desk AttendantThis is an exciting opportunity to join our team at Colonial Williamsburg Company as a Senior Front Desk Attendant. As a key member of our Front Office Team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our visitors.Key Responsibilities:Welcome and check-in...

  • Front Desk Representative

    2 weeks ago

    Williamsburg, Virginia, United States Imprint Hospitality Full time

    Front Desk Agent OpportunityWe are seeking a highly skilled and professional Front Desk Agent to join our team at The Fort Magruder Hotel in Williamsburg, VA. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, responding to inquiries, and ensuring a safe and quality experience for all.Key...

  • Front Desk Representative

    4 days ago

    Williamsburg, Virginia, United States Great Wolf Lodge Full time

    Front Desk Agent Role at Great Wolf LodgeWe are seeking a skilled and friendly Front Desk Agent to join our team at Great Wolf Lodge. As a key member of our guest services team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Welcome guests and respond to their...