Front Desk Associate

3 hours ago


Williamsburg, Virginia, United States Colonial Williamsburg Company Full time
Job Summary

The Front Desk Attendant plays a vital role in ensuring a seamless and enjoyable experience for our guests. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling registration and cashiering duties, and serving as a valuable resource for information.

Key Responsibilities
  • Deliver outstanding service to guests, responding to their needs and concerns in a professional and courteous manner.
  • Process guest registrations, handle cash and credit transactions, and maintain accurate records.
  • Train new employees and provide guidance and support to ensure a smooth transition.
  • Perform other duties as required to ensure the efficient operation of the front office.
Requirements
  • Previous experience in a front desk or guest relations role is preferred.
  • Ability to work a variety of shifts, including weekends, evenings, and holidays.
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Ability to handle cash and credit transactions accurately and efficiently.
  • Flexibility to adapt to changing situations and priorities.
Physical Requirements
  • Ability to stand for long periods of time and walk in all types of weather.
  • Ability to lift, bend, and move objects weighing up to 60 pounds.
  • Ability to perform heavy cleaning and dusting tasks as needed.

At Colonial Williamsburg, we are committed to providing a safe and inclusive work environment for all employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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