Spa Front Desk Coordinator
1 day ago
We are seeking a highly skilled and experienced Front Desk Attendant to join our team at The Spa of Colonial Williamsburg. As a key member of our operations team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.
Key Responsibilities- Provide warm and welcoming greetings to guests, ensuring a professional and friendly demeanor.
- Manage incoming calls, schedule appointments, and provide therapists with accurate daily schedules.
- Within 2 days of arrival, call expected guests to promote spa, salon, and fitness center services.
- Accommodate guest and member requests, answer questions, and sell spa/salon services and retail products.
- Demonstrate a thorough knowledge of spa treatments and products, assisting guests with retail product selection.
- Promote and upsell spa/salon services to maximize revenue.
- Handle guest complaints in accordance with established guest problem resolution procedures.
- Process gift certificate requests, including taking orders, preparing certificates, processing payment, and recording sales.
- Coordinate with housekeeping to ensure adequate supply of robes, towels, spa guest amenities, and guest lockers.
- Ensure all guests and members sign in before entering the spa facility and track daily wait lists.
- Complete necessary checklists and supply re-order forms as needed.
- High school diploma or equivalent required.
- Minimum 2 years of experience in a guest service capacity, preferably in-person in a hospitality setting.
- Minimum 2 years of administrative/organizational skill or vocational education.
We offer a competitive compensation package, exceptional benefits plan, 401K matching program, and opportunities for growth and development. Join our team and be part of a top-rated company on Glassdoor
-
Spa Front Desk Associate
5 days ago
Williamsburg, Virginia, United States Crescent Services Full timeJob Title: Spa Front Desk AttendantJoin our team at the Spa of Colonial Williamsburg as a Front Desk Attendant and be part of a rich history of hospitality and service. As a key member of our team, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our Fitness Center and spa...
-
Front Desk Manager
4 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeFront Desk Supervisor Job DescriptionAt Kingsmill Resort, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. This role is responsible for overseeing the day-to-day operations at the Front Desk and Bell and Transportation, ensuring exceptional guest service and a seamless experience for our guests.Key...
-
Front Desk Manager
2 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeJob Title: Front Desk SupervisorAt Kingsmill Resort, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Desk team, you will be responsible for overseeing the day-to-day operations of the Front Desk and Bell and Transportation departments.Key Responsibilities:Manage the Front Desk and Bell and...
-
Housekeeping Front Desk Representative
4 days ago
Williamsburg, Virginia, United States A&L Staffing Agency Company Full timeJob OverviewWe are seeking a highly motivated and experienced Housekeeping Front Desk professional to join our team at A&L Staffing Agency Company. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk and housekeeping services.Key Responsibilities:Provide...
-
Front Desk Associate
2 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob Title: Front Desk AttendantColonial Williamsburg Company is seeking a highly skilled and customer-focused Front Desk Attendant to join our team. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and hospitality.Key Responsibilities:Provide exceptional customer...
-
Front Desk Associate
1 month ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeFront Desk AttendantWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company.Job Summary:The Front Desk Attendant will be responsible for providing exceptional guest service, handling front office operations, and maintaining a high standard of hospitality.Key Responsibilities:Assist guests...
-
Front Desk Associate
4 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeFront Desk AttendantWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...
-
Front Desk Associate
3 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob Title: Front Desk AttendantJob Summary:We are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at the Williamsburg Lodge and Conference Center. As a Front Desk Attendant, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless experience for our...
-
Front Desk Associate
5 days ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob Title: Front Desk AttendantJoin the Colonial Williamsburg team as a Front Desk Attendant and provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our visitors.Key Responsibilities:Assist guests with registration, cashiering, and...
-
Front Desk Clerk
2 weeks ago
Williamsburg, Virginia, United States Hilton Grand Vacations Full timeFront Desk Clerk Job DescriptionHilton Grand Vacations is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key Responsibilities:Check guests in and out of the property,...
-
Front Desk Associate
4 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeFront Desk Attendant Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...
-
Front Desk Associate
4 days ago
Williamsburg, Virginia, United States Hilton Grand Vacations Full timeJob Title: Front Desk ClerkHilton Grand Vacations is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests and owners, ensuring a positive and memorable experience.Key Responsibilities:Check-in and check-out guests, responding to their...
-
Front Desk Supervisor
5 days ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob Title: Senior Front Desk AttendantThis is an exciting opportunity to join our team at Colonial Williamsburg Company as a Senior Front Desk Attendant. As a key member of our Front Office Team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our visitors.Key Responsibilities:Welcome and check-in...
-
Front Desk Associate
5 days ago
Williamsburg, Virginia, United States Fairfield Inn & Suites Full timeFront Desk Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Fairfield Inn & Suites. As a Front Desk Associate, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Assist guests with check-in and...
-
Front Desk Associate
6 hours ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeFront Desk Attendant Job DescriptionThe Colonial Williamsburg Company is seeking a skilled Front Desk Attendant to provide exceptional guest service and support to our visitors. Key Responsibilities:Assist guests with registration, cashiering, and information requests in a courteous and professional manner.Train new employees to ensure a high standard of...
-
Front Desk Representative
2 weeks ago
Williamsburg, Virginia, United States Imprint Hospitality Full timeFront Desk Agent OpportunityWe are seeking a highly skilled and professional Front Desk Agent to join our team at The Fort Magruder Hotel in Williamsburg, VA. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, responding to inquiries, and ensuring a safe and quality experience for all.Key...
-
Front Desk Representative
5 days ago
Williamsburg, Virginia, United States Great Wolf Lodge Full timeFront Desk Agent Role at Great Wolf LodgeWe are seeking a skilled and friendly Front Desk Agent to join our team at Great Wolf Lodge. As a key member of our guest services team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Welcome guests and respond to their...
-
Colonial Williamsburg Spa Massage Therapist
4 days ago
Williamsburg, Virginia, United States Crescent Services Full timeJob Title: Spa Massage TherapistCrescent Hotels and Resorts is seeking a skilled Massage Therapist to join our team at the Spa of Colonial Williamsburg. As a Massage Therapist, you will deliver exceptional, therapeutic, and rejuvenating massage therapies and body treatments to our spa guests while being an active and productive team member of the Spa.Key...
-
Front Desk Associate
4 days ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob Title: Front Desk AttendantJoin our team at Colonial Williamsburg Company as a Front Desk Attendant, where you will be the first point of contact for our guests. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a seamless check-in and check-out...
-
Front Desk Representative
1 month ago
Williamsburg, Virginia, United States Great Wolf Resorts Full time**Welcome to Great Wolf Resorts****Job Title: Front Desk Agent****Job Summary:**We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Great Wolf Resorts. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.**Key...