E-Commerce Director

4 days ago


New York, New York, United States TONYMOLY USA Full time
Job Description

We are seeking a highly organized and results-driven E-Commerce Director to join our team at TONYMOLY USA. As a key member of our leadership team, you will be responsible for driving our online sales to new heights and developing innovative strategies to optimize our e-commerce operations.

Key Responsibilities:

  • E-commerce Strategy:
    • Develop and execute comprehensive e-commerce and e-retail strategies that align with the company's overall business goals.
    • Conduct market research and competitive analysis to identify growth opportunities and potential risks.
    • Develop and implement pricing strategies to optimize profitability.
    • Develop and implement strategies to increase online sales, conversion rates, and average order value.
  • Vendor Management:
    • Drive Amazon & Shopify Operating Plan to deliver growth and profitability.
    • Manage relationships with third-party vendors and partners involved in e-commerce operations.
  • Customer Experience:
    • Develop and drive initiatives to enhance customer satisfaction, retention, and loyalty.
    • Identify strategies and improvements of the customer journey with a customer-centric approach.
  • Digital Marketing:
    • Work closely with the Marketing Manager to develop and implement effective digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing.
    • Leverage data analytics to track key performance indicators, identify trends, and make data-driven decisions.
  • Team Leadership:
    • Lead and manage a team of 2 e-commerce professionals, providing guidance, mentorship, and development opportunities.

Qualifications and Skills:

  • 10+ years of experience in e-commerce management.
  • Proven track record of successfully driving online sales and revenue growth.
  • Deep understanding of e-commerce platforms, technologies, and industry trends.
  • Strong analytical skills and ability to leverage data to make informed decisions.
  • Excellent leadership and communication skills to effectively manage teams and collaborate with cross-functional departments.
  • Ability to adapt to a fast-paced, ever-changing e-commerce environment.

Additional Desired Skills:

  • Experience with Shopify and Amazon.
  • Proficiency in digital marketing tools and analytics software.
  • Strong project management skills to effectively manage multiple initiatives.
  • A passion for e-commerce and a customer-centric mindset.

What We Offer:

  • Competitive salary and benefits package.
  • Hybrid work model.
  • 401k plan with company match.
  • Generous employee discount.
  • Opportunity to work in a dynamic environment within the beauty industry.
  • Gain valuable experience in e-commerce operations.
  • Be part of a supportive and collaborative team.

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