Director of E-Commerce Operations, North America

7 days ago


New York, New York, United States Fresh Full time
Job Overview

Fresh is seeking a highly experienced Senior Director to lead our North America E-Commerce team. As a key member of our leadership team, you will be responsible for driving the growth and success of our e-commerce business in the region.

Key Responsibilities
  • Develop and Execute E-Commerce Strategy: Develop and execute a comprehensive e-commerce strategy that aligns with the company's overall business objectives and drives growth in the North America region.
  • Lead E-Commerce Operations: Oversee all aspects of e-commerce operations, including fulfillment, customer service, and supply chain management.
  • Manage P&L: Manage the P&L for the North America e-commerce business, including revenue growth, profitability, and operational efficiency.
  • Lead Cross-Functional Teams: Lead cross-functional teams to drive business results, including sales, marketing, and product development.
  • Develop and Mentor Team Members: Develop and mentor a team of six to drive business results and achieve individual career goals.
Requirements
  • 12+ Years of Experience in E-Commerce: Proven experience in e-commerce leadership roles, with a strong track record of driving growth and success.
  • Advanced Software Knowledge: Advanced knowledge of MS Suite and other e-commerce software platforms.
  • Proven Project Management Skills: Proven ability to manage multiple projects and priorities simultaneously.
  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with cross-functional teams.
What We Offer
  • Competitive Salary and Benefits: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Professional Growth: Opportunities for professional growth and development, including training and development programs.
  • Diverse and Inclusive Work Environment: A diverse and inclusive work environment that values and celebrates individual differences.

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