Technical Training Specialist
2 weeks ago
Under general supervision, the Technical Training Specialist is tasked with orchestrating, managing, and delivering educational services for clients of the Engineered Solutions division at Soap Creek Resources.
Key Responsibilities:
- Design, oversee, and disseminate educational materials as required.
- Engage with clients to assess training requirements and collaborate with the sales team to create tailored offerings and proposals.
- Work in conjunction with a worldwide network of Project Managers, Engineers, Technical Sales staff, Field Service representatives, R&D teams, Quality Assurance personnel, and various other technical resources to implement training programs for clients.
- Organize training sessions for clients.
- Manage training projects from initiation to completion, ensuring adherence to contract timelines, monitoring and reducing project expenses, providing high-quality presentation materials, and meticulously documenting all training activities.
- Deliver training to clients on maintenance, installation, operation, and initiation of processes.
- Perform additional related tasks as necessary and assigned.
- Associate degree or equivalent from a two-year college or technical institution.
- A minimum of 3 years of relevant experience.
- Exceptional communication skills - Ability to convey information clearly and succinctly, both verbally and in writing.
- Build and maintain effective working relationships with colleagues, clients, vendors, and manufacturers.
- Address requests and inquiries from both internal and external clients.
- Comprehend and execute oral and written instructions.
- Proficient in computer applications, including Microsoft Office.
- Fluency in English, both written and spoken, is required.
- Willingness to travel domestically and internationally up to 25% of the time.
- Must complete safety training within one year of hire and annually thereafter.
- Approximately 75% of the time will be spent in an office setting.
- Office conditions are standard for a typical office environment.
- Approximately 25% of the time will be spent in a manufacturing environment.
- Manufacturing conditions may involve exposure to chemicals, hazardous materials, and noise; potential work at heights, in confined spaces, and in adverse weather conditions.
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