Patient Care Facilitator

2 weeks ago


Charlotte, North Carolina, United States Atrium Health Full time
Overview

As a Patient Care Facilitator, you will play a vital role in enhancing the patient experience by ensuring seamless coordination of care. This position is integral to the healthcare team, focusing on the following responsibilities:

Key Responsibilities
  • Referral Coordination: Assist patients and healthcare providers in managing referrals efficiently.
  • Authorization Management: Obtain necessary authorizations to facilitate patient care.
  • Scheduling: Organize and schedule appointments to optimize patient flow and service delivery.
  • Benefits Understanding: Develop a comprehensive understanding of patient benefits coverage to guide care decisions.
Essential Functions

This role requires a proactive approach to ensure that patients receive the appropriate care in a timely manner. You will be responsible for:

  • Ensuring that all patient interactions are handled with empathy and professionalism.
  • Collaborating with healthcare teams to streamline processes and improve patient outcomes.
  • Maintaining accurate records and documentation related to patient care coordination.

Join Atrium Health and contribute to a team dedicated to providing exceptional healthcare services.



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