Insurance Customer Support Specialist

2 weeks ago


Brookfield, Wisconsin, United States B and j insurance agency inc Full time
Job Overview

Why consider this opportunity?

  • Welcoming Work Environment
  • Attractive Compensation Structure
  • Encouraging Small Business Atmosphere
  • Engaged Leadership
  • Opportunities for Professional Development
  • Insurance Customer Support Specialist - We are seeking a dedicated Insurance Customer Support Specialist to become part of our growing Insurance Agency. With a legacy of over 60 years, we are committed to enhancing our team's skills. Your main responsibility will be to oversee various insurance policies for both new and existing clients, playing a crucial role in the agency's growth.
  • Key Responsibilities:
    • Assess a variety of accounts
    • Provide insightful feedback to sales teams and underwriting management regarding market dynamics
    • Work collaboratively with different departments to ensure outstanding service
    • Keep abreast of industry changes
    • Implement specialized project assignments
    • Facilitate training sessions, presentations, sales meetings, and client engagements

ADDITIONAL INFORMATION:
This position offers significant opportunities for career advancement. You will utilize your commercial underwriting knowledge to foster business growth.

Ideal Candidate Profile:

  • Bachelor's Degree or equivalent professional experience
  • 5+ years of relevant experience with strong customer relationships
  • Prior experience in the insurance sector is advantageous
  • Completion of insurance-related coursework such as IIA and/or CPCU is beneficial
  • Solid understanding of insurance principles and terminology
  • Exceptional analytical, interpersonal, and communication abilities

Benefits:

  • Competitive Salary
  • Generous Paid-Time Off, including Holidays
  • Access to professional development courses and certifications

About the Company: We are a well-established insurance agency with a history of over 50 years. We are in search of a dynamic individual to enhance our team. If you embody qualities such as intelligence, energy, attention to detail, professionalism, and a goal-oriented approach, this position is designed for you. We offer comprehensive training, a supportive work environment, and the potential for substantial bonuses in addition to your base salary. This role is perfect for those looking to build a long-term career with a reputable agency.



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