Claims Operations Support II

1 week ago


Brookfield, Wisconsin, United States Erie Insurance Group Full time

Claims Support Specialist II

Location: Brookfield, WI, US

Department: Claims Department

Work Arrangement: Wisconsin Branch Office

Join Erie Insurance, a leading Fortune 500 organization with a robust workforce and extensive network of independent agencies. We provide competitive compensation along with a comprehensive benefits package.

Position Overview

  • Engage in claims and zone support tasks

Key Responsibilities

  • Execute support and administrative duties
  • Assist in various operational areas
  • Address customer inquiries effectively
  • Guide and train junior team members

Essential Competencies

  • Commitment to Self-Improvement
  • Team Collaboration
  • Quality Decision-Making

Required Qualifications

  • Associate's degree in business or a related discipline; or a High School Diploma/GED with two years of pertinent experience
  • Proven typing and data entry capabilities
  • Familiarity with word processing and spreadsheet applications

Physical Demands

  • Ability to lift 0-20 lbs; Frequent (50-80%)
  • Ability to lift 20-50 lbs; Occasional (


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