Pet Care Customer Support Specialist

2 weeks ago


Brookfield, Wisconsin, United States K9 Resorts of Brookfield Full time
Position Overview

We are seeking a committed Pet Care Customer Support Specialist to become a vital member of our team at K9 Resorts of Brookfield. In this role, you will be instrumental in delivering exceptional service to our clients and their beloved pets. Your duties will encompass welcoming customers, overseeing bookings, attending to pet needs, and ensuring a tidy and inviting atmosphere.

Key Responsibilities:
  • Skilled in using Microsoft Office and navigating computer systems
  • Customer-focused with excellent communication abilities
  • Capable of managing multiple tasks effectively
  • Accountable for pet care and upkeep of the facility
  • Work collaboratively with colleagues to facilitate seamless operations
Required Qualifications:
  • Completion of the K9 Resorts Certification Program
  • High school diploma or equivalent
  • Prior experience is advantageous but not mandatory
  • Availability to work flexible hours, including weekends and holidays
Technical Proficiencies:
  • Competence in Microsoft Windows and written communication
  • Personal Attributes:
  • Outstanding interpersonal skills and ability to resolve issues
  • Strong ethical standards and values
  • Flexibility and alignment with company objectives
  • Enthusiastic and positive demeanor
Employment Type: Part-time
Compensation: $15.50 per hour
Expected Work Hours: Minimum of 20 hours per week

Perks:
  • Flexible scheduling options
  • Comprehensive on-the-job training


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