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Retail Customer Support Specialist
2 months ago
As a Retail Customer Support Specialist, you will play a crucial role in delivering exceptional service to our customers. Your primary responsibility will be to assist customers with their inquiries and provide solutions to enhance their experience with our services.
Work Schedule:
This is a full-time position requiring 40 hours per week. You will typically work from 9:00 am to 6:00 pm, with a rotating Saturday schedule from 8:00 am to 5:00 pm every 4-6 weeks.
Compensation:
The hourly wage for this position is $19.88. Additionally, a sign-on bonus of $1,000 is available for new hires.
Key Responsibilities:
1. Provide outstanding customer service and support.
2. Address customer inquiries and resolve issues efficiently.
3. Maintain a thorough understanding of our products and services.
4. Collaborate with team members to enhance service delivery.
Qualifications:
Strong communication skills and a customer-oriented mindset are essential for success in this role. Experience in retail or customer service is preferred.
