Programmatic Solutions Consultant

5 hours ago


Chicago, Illinois, United States Amazon Full time
Job Title: Programmatic Solutions Consultant

Amazon Advertising is seeking a highly skilled Programmatic Solutions Consultant to join our team. As a Programmatic Solutions Consultant, you will be responsible for providing technical support to our enterprise customers, resolving complex campaign execution issues, and developing tools to scale our service quality.

Key Responsibilities:
  • Investigate and resolve customer questions and issues related to programmatic advertising
  • Act as an escalation point for complex and in-depth issues
  • Communicate directly with internal organizations to complete issue investigation and root cause analysis
  • Reproduce complex technical issues to identify potential software defects or misconfigurations
  • Perform data queries and utilize business intelligence tools to analyze data and produce reports
  • Contribute to training material and documentation for internal and customer-facing users
  • Detect and resolve issues through the configuration and management of monitoring systems and alerts
  • Automate standard operating procedures via scripting and calling data APIs
Requirements:
  • 2+ years of experience in programmatic advertising or a related field
  • Experience in technical troubleshooting and writing SQL queries
  • Knowledge of business intelligence tools and ad platform architecture
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:

Amazon is committed to a diverse and inclusive workplace. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for programmatic advertising, we encourage you to apply for this exciting opportunity.



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