Client Solutions Manager
8 hours ago
Join Sharethrough, a pioneering ad exchange, and become a key player in disrupting the digital advertising landscape. As a Client Solutions Manager, you will be responsible for fostering strategic partnerships with key accounts, providing premium customer service, and leveraging your industry knowledge to drive business growth.
About the Role- Foster and support the growth of strategic partnerships with key accounts through exceptional customer service and industry expertise.
- Actively engage with clients in market, participating in client meetings, and hosting and attending on-site meetings and events in coordination with the Sales team.
- Collaborate with the team to make critical decisions to prioritize and implement solutions with key stakeholders.
- Ensure smooth campaign launch and post-launch operations by fulfilling demand-side operational requirements.
- Provide support in identifying and resolving issues that arise during campaign execution, leveraging your experience in DSP functionality.
- Analyze performance data, measure it against client campaign objectives, and devise strategies to maximize campaign success and achieve client KPIs.
- Utilize multiple reporting tools for data collection and manipulation to make informed decisions and provide effective insights externally.
- Identify additional revenue and performance opportunities to enhance existing business growth and secure and convert additional ad spend with Sharethrough.
- Collaborate with the team to provide strategic recommendations on your book of business and campaigns to achieve quarterly objectives.
- Act as a liaison between internal Sharethrough stakeholders, including the Product Development team, to facilitate rapid adaptation to changes in the programmatic landscape.
- Strong understanding of programmatic, adtech, self-serve, DSPs, SSPs, and PMPs.
- Excellent analytical, problem-solving, and technical skills.
- Strong organizational, communication, and time management skills, with the ability to initiate tasks independently and effectively pivot to shifting priorities.
- Comfortable with advanced optimization strategies, attribution techniques, and other facets of the ad tech industry.
- Comfortable with large data sets and data manipulation.
- BS/BA or equivalent.
- Competitive compensation packages.
- Generous group health insurance plan.
- Access to EAP and One Medical.
- Access to the company's stock option plan.
- 16 days of vacation per year, increasing with seniority.
- 3 paid Caring days.
- 1 paid volunteer day.
- Offices closed during holidays.
- Wellness allocation of $840 per year.
- Monthly phone/internet stipend.
- In-house training programs on the company and industry.
- Encouragement and funding of continuing education and training.
- Active social committee and free online sports classes.
- Access to a tool measuring engagement and job satisfaction anonymously.
- Pairing with a buddy for the first 6 months.
- Advantageous referral program.
- Inclusive, inspiring, and dynamic work environment.
- Casual dress code.
- Option to work from home and flexible hours.
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