Client Solutions Manager

8 hours ago


Chicago, Illinois, United States Sharethrough Full time
Unlock Your Potential as a Client Solutions Manager

Join Sharethrough, a pioneering ad exchange, and become a key player in disrupting the digital advertising landscape. As a Client Solutions Manager, you will be responsible for fostering strategic partnerships with key accounts, providing premium customer service, and leveraging your industry knowledge to drive business growth.

About the Role
  • Foster and support the growth of strategic partnerships with key accounts through exceptional customer service and industry expertise.
  • Actively engage with clients in market, participating in client meetings, and hosting and attending on-site meetings and events in coordination with the Sales team.
  • Collaborate with the team to make critical decisions to prioritize and implement solutions with key stakeholders.
  • Ensure smooth campaign launch and post-launch operations by fulfilling demand-side operational requirements.
  • Provide support in identifying and resolving issues that arise during campaign execution, leveraging your experience in DSP functionality.
  • Analyze performance data, measure it against client campaign objectives, and devise strategies to maximize campaign success and achieve client KPIs.
  • Utilize multiple reporting tools for data collection and manipulation to make informed decisions and provide effective insights externally.
  • Identify additional revenue and performance opportunities to enhance existing business growth and secure and convert additional ad spend with Sharethrough.
  • Collaborate with the team to provide strategic recommendations on your book of business and campaigns to achieve quarterly objectives.
  • Act as a liaison between internal Sharethrough stakeholders, including the Product Development team, to facilitate rapid adaptation to changes in the programmatic landscape.
About You
  • Strong understanding of programmatic, adtech, self-serve, DSPs, SSPs, and PMPs.
  • Excellent analytical, problem-solving, and technical skills.
  • Strong organizational, communication, and time management skills, with the ability to initiate tasks independently and effectively pivot to shifting priorities.
  • Comfortable with advanced optimization strategies, attribution techniques, and other facets of the ad tech industry.
  • Comfortable with large data sets and data manipulation.
  • BS/BA or equivalent.
What's In It For You?
  • Competitive compensation packages.
  • Generous group health insurance plan.
  • Access to EAP and One Medical.
  • Access to the company's stock option plan.
  • 16 days of vacation per year, increasing with seniority.
  • 3 paid Caring days.
  • 1 paid volunteer day.
  • Offices closed during holidays.
  • Wellness allocation of $840 per year.
  • Monthly phone/internet stipend.
  • In-house training programs on the company and industry.
  • Encouragement and funding of continuing education and training.
  • Active social committee and free online sports classes.
  • Access to a tool measuring engagement and job satisfaction anonymously.
  • Pairing with a buddy for the first 6 months.
  • Advantageous referral program.
  • Inclusive, inspiring, and dynamic work environment.
  • Casual dress code.
  • Option to work from home and flexible hours.


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