Solution Consultant
3 weeks ago
Accertify, a customer-first, expertise-driven global technology leader, is seeking a skilled Solution Consultant to join our team. As a key member of our presales process, you will be responsible for positioning our product offerings to prospective customers, defining, designing, and presenting solutions that meet and exceed company-defined standards.
Key Responsibilities:
- Develop strong relationships with customers to deliver exceptional service and ensure that expectations are exceeded.
- Act as the subject matter expert for Accertify products and platform, emphasizing value selling from a financial and operational perspective.
- Attend customer on-site visits to position product offerings, perform discovery on best practices and implementation, and present return on investment.
- Conduct on-site and virtual product demonstrations, positioning Accertify's product offerings to solve customer challenges.
- Act as a liaison between new customers and Accertify internal departments, including sales and technical development.
- Develop approaches and procedures to diminish project risk.
- Work closely with internal stakeholders to evaluate and identify emerging technologies and fraud trends and adapt new approaches and features.
- Scope and complete product and technical documentation for internal handover to project management and implementation teams.
- Strong grasp of fraud detection methodologies and tools and/or strong knowledge of the payment & fraud ecosystem.
- Strong Discovery and Requirement-gathering capabilities.
- Strong Communication and Interpersonal Relationship building skills.
- A consultative approach to understanding use cases and aligning Accertify product offerings, including understanding the customer ecosystem and team dynamics.
- Experience with creating reports for analytical purposes.
- Ability to communicate with client's staff at multiple levels, including Finance, Operations, Project Management, and business-level needs.
- Previous work experience with Accertify or other fraud prevention SaaS offerings.
- Bachelor's Degree (highly preferred).
- Potential salary range: $97,000-160,000.
- This role is eligible for remote US-based (work-from-home) locations.
- Visa Sponsorship: employment eligibility to work for Accertify in the U.S. is required, as Accertify will not pursue Visa sponsorship for this position.
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