Client Relationship Consultant

4 days ago


Norwalk, California, United States U.S. Bank National Association Full time
Job Description

At U.S. Bank National Association, we're committed to helping our customers and businesses achieve their financial goals. As a Client Relationship Consultant, you'll play a key role in building strong relationships with our clients, providing them with expert guidance and support to help them make informed financial decisions.

Key Responsibilities:
  • Build and maintain strong relationships with clients through proactive outreach and follow-up
  • Assess and attend to clients' banking needs, obtaining and processing customer and account information
  • Demonstrate and educate clients on available deposit and loan products and services
  • Recommend solutions based on each client's unique goals and needs
  • Develop collaborative partnerships with branch team members and partners to best serve clients
Requirements:
  • High school diploma or equivalent
  • Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training
  • Bilingual ability to read, write, and speak in business proficiency of Spanish and English
Preferred Skills:
  • Proven ability to build and foster relationships with clients through proactive outreach and follow-up
  • Ability to effectively engage and communicate with clients
  • Thorough knowledge of applicable bank and branch policies, procedures, and support systems
  • Thorough knowledge of all retail products and services
  • Proven customer service and interpersonal skills
  • Experience in participating in sales campaigns/promotions
  • Experience with using and demonstrating digital products and self-service technologies
Benefits:

We offer a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension. Our benefits are designed to help you and your family boost your health, protect your financial security, and give you peace of mind.



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