Customer Service Associate
2 weeks ago
Position Summary:
Lucy Rodas - State Farm Agent is looking for a motivated and personable professional to enhance customer engagement and promote insurance solutions. This role involves fostering relationships within the community to advocate for various insurance products, including auto, home, and life coverage.
Key Responsibilities:
- Build and maintain customer relationships while providing follow-up support as necessary.
- Deliver timely, accurate, and friendly customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Generate leads, arrange meetings, assess customer needs, and effectively market suitable products and services.
Compensation and Benefits:
- Hourly wage supplemented by commission and bonuses.
- Comprehensive health benefits.
- Paid time off for vacations and personal/sick days.
- Valuable industry experience.
- Opportunities for professional growth and advancement within the agency.
Qualifications:
- Preferred experience in sales (including retail, telemarketing, or inside/outside sales).
- Interest in marketing tailored products and services based on client needs.
- Passion for the role of insurance and financial products in helping individuals manage everyday risks and achieve their aspirations.
- Strong interpersonal skills and a people-oriented approach.
- Self-driven and motivated to excel.
- Bilingual in Spanish is required.
- Possession of a Property and Casualty license (or willingness to obtain one).
If you are eager to contribute to a dynamic environment and possess the qualities outlined, we encourage you to consider this opportunity.
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