Event Coordination Manager

2 weeks ago

Scottsdale, Arizona, United States AccorHotel Full time
Company Overview

AccorHotels is renowned for its luxurious accommodations and exceptional service, and we are seeking a dedicated individual to join our team. Our properties provide an array of amenities including spacious rooms, extensive meeting facilities, and a variety of dining options. We pride ourselves on creating memorable experiences for our guests and employees alike.

Benefits of Joining Us:
  • Exclusive employee discounts at AccorHotels and partner establishments worldwide.
  • Complimentary meals at our staff dining facilities.
  • Access to professional development programs aimed at enhancing your skills.
  • Comprehensive health and dental insurance, retirement plans, and direct deposit options.
  • Opportunities for career advancement within AccorHotels and beyond.
Position Overview

As the Event Coordination Manager, you will play a pivotal role in ensuring that our clients' events are executed flawlessly. You will serve as a liaison among various departments to fulfill client requirements and surpass their expectations.

Key Responsibilities:
  • Deliver exceptional, friendly, and professional service consistently.
  • Achieve targeted revenue goals for food and beverage services.
  • Develop and implement a tailored market strategy while analyzing financial performance.
  • Handle inquiries and contracts promptly and professionally.
  • Initiate billing processes to ensure proper client credit and deposit management.
  • Disseminate event information to relevant departments through detailed documentation.
  • Collaborate with external vendors to meet client specifications.
  • Design menus that cater to client preferences while managing costs effectively.
  • Exhibit strong organizational skills to plan and execute events with precision.
  • Ensure seamless communication and service delivery across hotel departments.
  • Maintain a positive demeanor while managing multiple tasks in a fast-paced environment.
  • Adhere to all service standards and protocols set by AccorHotels.
  • Participate in inquiry schedules and support team members during peak times.
  • Engage in local events and trade shows to cultivate relationships with clients.
  • Respond to inquiries within one business day to enhance market share.
  • Conduct regular competitive audits and site evaluations.
  • Negotiate pricing, prepare accurate proposals, and confirm agreements through contracts.
  • Conduct site inspections as necessary.
  • Engage actively in departmental meetings and team-building activities.
  • Prepare required reports on a weekly, monthly, quarterly, and annual basis.
  • Assist in gathering competitive intelligence.
  • Participate in relevant training sessions to enhance catering and conference service skills.
  • Ensure compliance with health and safety regulations at all times.
  • Follow company sustainability initiatives diligently.
  • Be adaptable to changes in market segmentation and work schedules as directed.

Qualifications:
  • Prior experience in catering or sales management within a luxury hospitality environment is preferred.
  • Exceptional focus on guest satisfaction, maintaining composure and courtesy at all times.
  • Strong interpersonal skills and adept problem-solving abilities.
  • Ability to thrive under pressure in a dynamic setting.
  • Collaborative team player with a commitment to achieving collective goals.
Work Environment:
Join a team of dedicated professionals who are passionate about delivering outstanding guest experiences. At AccorHotels, we value diversity and are committed to fostering an inclusive workplace.

Why Choose Accor?
We are more than just a global leader in hospitality; we are a community that values your individuality. We encourage personal growth and continuous learning, ensuring that your career journey is fulfilling and purposeful.

Join us in shaping the future of hospitality and discover the opportunities that await you at AccorHotels.

Embrace your passion, care for the community, and challenge the ordinary.

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