Event Service Supervisor
1 week ago
The Hilton Hotel Event & Conference Center is in search of a Banquet Captain to enhance our service excellence.
Key Responsibilities:
- Facilitates the training of banquet personnel on the correct procedures for setup, service, and cleanup.
- Conducts pre-event meetings with banquet staff to discuss the specific requirements of each event, including service protocols, arrangements, menus, sequence of service, and any special requests.
- May assist in the scheduling and delegation of tasks to banquet staff.
- Ensures that all setup and closing responsibilities are fulfilled as assigned; performs setup and closing tasks as necessary.
- Coordinates the timing of each course to align with the guests' dining pace; performs all Banquet Server duties as required.
- Prepares for events by organizing and collecting necessary equipment.
The physical demands necessary for an associate to successfully execute the essential functions of this position are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the position.
- Must be able to remain stationary for up to 8 hours a day consecutively.
- May need to position themselves at various service stations.
- Must be able to lift up to 25 pounds.
- Effective communication skills are essential.
- Understanding of proper service etiquette and standards.
- Ability to collaborate effectively as part of a team.
- Basic mathematical skills.
- Ability to follow directions.
- Professional communication abilities.
- Capacity to work calmly and efficiently under pressure.
- Self-motivated, organized, and capable of problem-solving.
- Basic reading, writing, and math skills, along with specialized knowledge of bartending and drink mixing.
- Prior banquet experience is preferred.
- TIPS Certification is preferred.
- Professional appearance is required.
- Familiarity with Meeting Room Arrangements.
We are proud to maintain a Drug-Free Workplace/EOE. All applicants will be required to undergo a background check prior to employment.
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