Field Service Engineer
2 weeks ago
The Field Service Engineer is tasked with the maintenance and troubleshooting of SMS Technical Services machinery.
About Us
At SMS group, we believe our workforce is our most valuable resource. We cultivate an entrepreneurial atmosphere that encourages innovation, growth, and inclusivity. Our company hosts events, activities, and opportunities to engage in charitable efforts that positively impact the communities we serve.
Key Responsibilities
- Conduct inspections and repairs while providing installation assistance for new or upgraded machinery.
- Support the development of proposals and offers for mechanical enhancements and repairs, alongside the execution of customized predictive and preventive maintenance strategies.
- Perform pre-inspections of machinery to evaluate the potential scope of repairs.
- Analyze detailed inspection records and data to accurately define the scope of repairs needed.
- Establish the sequence for machinery repairs.
- Monitor, assess, and report on machinery performance, offering recommendations for enhancements.
- Oversee all inventory necessary for machinery repairs.
- Evaluate work practices and procedures to ensure quality and efficiency.
- Review repair costs.
- Ensure compliance with the plant's quality protocols in all activities.
- Carry out additional duties as assigned or requested.
- Goal-oriented, organized, and self-driven individual with strong analytical skills.
- Commitment to delivering exceptional customer service complemented by excellent communication skills at all levels.
- Advanced training as a mechanical technician with several years of field service experience; a degree in Mechanical Engineering is advantageous but not mandatory.
- Solid understanding of machinery fundamentals, with a high aptitude for mechanical, hydraulic, and pneumatic systems.
- Proficiency in standard MS Office applications.
- A willingness to travel extensively to serve customers is a critical aspect of this role.
We offer competitive compensation, comprehensive medical/dental/vision benefits, paid time off, a 401k plan with company matching, training opportunities, a tuition reimbursement program, and more.
About Our Work
SMS group is a premier partner in the metals industry, serving as an original equipment supplier that provides extensive maintenance and spare parts services for metal production, continuous casting, rolling (both flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment facilities—all from a single source.
SMS group Inc. is committed to equal opportunity employment. All qualified candidates will be considered for employment without regard to race, color, gender, religion, national origin, age, sexual orientation, disability, veteran status, gender identity, or other legally protected categories. Employment is contingent upon successful completion of a drug screening and physical capacity profile assessment.
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