Regional Manager

4 days ago


Boston, Massachusetts, United States Installation Made Easy Full time
Job Title: Regional Manager

**Job Summary:**

We are seeking a highly motivated and experienced Regional Manager to join our team at Installation Made Easy. As a Regional Manager, you will be responsible for driving revenue growth in your assigned territory, ensuring compliance with all program requirements, and developing and maintaining strong relationships with our Providers.

Key Responsibilities:

  • Monitor Provider coverage and capacity in assigned territory, identify any coverage needs, and develop strategies to address them.
  • Source and recruit Providers with expertise in various home improvement areas and identify those who can meet compliance requirements and fit our overall strategy.
  • Manage the recruiting needs and transition approved Providers to the Compliance team for onboarding and activation.
  • Support Compliance Specialists in vetting Providers through the application and activation process.
  • Manage Provider performance by training, coaching, influencing, and holding Contractors of varying size and sophistication accountable to our processes and standards.
  • Review business metrics and reports to identify performance opportunities, partner with Manager, National Accounts as necessary to develop executable action plans, and implement those plans.
  • Conduct Monthly Business Reviews with Providers, discussing best practices and opportunities for improvement.
  • Coordinate store visits to meet with lead generators and store management and to cultivate relationships.
  • Identify, document, and share Best Practices in Lead Generation, Sales, Installation, and Service.
  • Determine ways to refine processes to automate and/or make them more efficient, both internally and for our external partners.
  • Communicate and execute on new initiatives, programs, and policies in the field.
  • Assist in the resolution of service issues.

Requirements:

  • High School Diploma or equivalent.
  • 3+ years of retail or related experience.
  • Strong business acumen with an eye for detail and a commitment to excellence.
  • Sound judgment and strong problem-solving ability.
  • Exceptional communication skills, both verbal and written, with the ability to present information in a clear and concise manner.
  • Ability to interact effectively with all levels of an organization, including executive and C-level.
  • Exceptional organization skills.
  • Ability to juggle multiple projects at a time, while maintaining efficiency and sharp attention to detail.
  • Self-motivated, independent, and able to thrive in a remote work environment.
  • Highly organized with excellent time management skills and a demonstrated ability to meet deadlines.
  • Computer literate, including proficient in Microsoft Office Suite and other computer software.
  • Ability to adapt to changing or multiple priorities.
  • Ability to travel at least 50% of the time.

Preferred Qualifications:

  • Bachelor's Degree in Business Management, Project Management, or related discipline.
  • Knowledge of the home improvement industry.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times.

Benefits:

  • 100% remote work environment.
  • Employer-provided equipment.
  • Medical, dental, and vision insurance.
  • Medical and dental flexible spending accounts.
  • Company-paid basic life, short-term disability, and long-term disability insurance.
  • 401K plan with employer match.
  • Employee discount program for Electronics, Groceries, Travel, Entertainment, and more.
  • Employee assistance program.
  • Pay on demand.
  • Critical illness, hospital indemnity, group accident, and legal insurance.
  • Paid time off.
  • And more.

We are an Equal Opportunity and Drug-Free Workplace.



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