Front Desk Representative

1 week ago


Webster, Texas, United States SpringHill Suites Webster Full time
Job Summary

A Front Desk Agent serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services. This role will check guest in and out, complete daily checklists and look to provide service that has our guests wanting to return again and again.

Key Responsibilities:

  • Registering guests, making and modifying reservations, hotel operator and concierge duties
  • Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy
  • Qualifications: High School diploma or equivalent required with College coursework in related field preferred

Requirements:

  • Positive and upbeat personality with a desire to deliver outstanding customer service to our guests
  • Ability to multi-task, be detail-oriented, and problem-solve in order to effectively deal with internal and external customers
  • Effective communication and interpersonal skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About Us:

Wolfgramm Properties is a property management company working with Wolfgramm Capital to invest in property assets and its people to grow in the hospitality industry.



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