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Night Auditor

2 months ago

Webster, New Hampshire, United States Concord Hospitality Full time
Job Summary

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Concord Hospitality. As a Night Auditor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk during non-traditional hours.

Key Responsibilities
  • Process credit card transactions and other payments for the day
  • Handle phone calls, transfer reservations, and perform other administrative tasks
  • Verify, balance, and review hotel room availability
  • Perform check-in and check-out procedures
  • Administer guest payment policies and identify errors from the day shifts
  • Prepare folios for departing guests
  • Maintain the overall lobby appearance and assist with breakfast setup
  • Be knowledgeable about hotel emergency procedures
Why Work with Us?

At Concord Hospitality, we value our associates and strive to create a positive work environment. Our company culture is built on five core values: Quality, Integrity, Community, Profitability, and Fun. We offer competitive wages and a comprehensive benefits package, including medical, dental, and vision plans, life insurance, and 401K options.

Requirements

We are looking for a motivated and detail-oriented individual who is passionate about providing exceptional customer service. If you are a team player who takes pride in your work and is committed to excellence, we encourage you to apply.